Angel Russell
Jacksonville,Florida
Summary
Results-driven professional with 18 years of experience and focus on performance. Operates well in high-volume, stressful settings with great multitasking and conflict resolutions skills.
Overview
15
15
years of professional experience
Work History
Release of Information Specialist
Baptist Medical Center Jacksonville
Jacksonville, FL
08.2015 - 03.2020
- Reproduced protected health information by using data extraction and file management techniques.
- Resolved medical record discrepancies by collecting and analyzing information.
- Generated cover letters, pre-payment notices and invoices to mail information to requestors.
- Completed certifications and notarization of documents for court and legal purposes.
- Handled phone calls from attorneys, insurance companies and patients.
- Prepared and processed forms for government healthcare programs.
- Followed exact procedures for handling transfers and other releases of medical records.
- Navigated within patient records to locate requested documentation, successfully completing over 200requests per day
Mortgage Loan Processor Assistant
Bank Of America
Jacksonville, FL
10.2010 - 07.2015
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Set up and completed loan submission packages.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Communicated with originator and applicant concerning progress of loan file.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Prepared file for final clear-to-close by branch management.
- Conducted pre-funding and funding activities for over 250 monthly applications
Medical Records Analyst
St. Luke Hospital
Jacksonville, FL
11.2007 - 02.2010
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
Hospital Corpsman
United States Naval Service
Portsmouth, VA
06.2003 - 02.2007
- Administered medical care for range of conditions and basic health concerns.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Transported sick and injured and conducted preliminary physical examinations.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Kept up with continuing education requirements to maintain certification.
- Learned new techniques to better serve patients' needs.
Education
High School Diploma -
Commonwealth of Pennsylvania
Harrisburg, PA06.2003
Skills
- Clerical Functions
- Office Health Records Preparation
- Time Management
- Word Processing Software
- Problem Solving
- Patient Data Abstracts
- Verbal and Written Communication
- Compliance Verification
- Medical Release of Information ROI
- Protected Health Information
- Patient Health Information Access
Timeline
Release of Information Specialist
Baptist Medical Center Jacksonville
08.2015 - 03.2020
Mortgage Loan Processor Assistant
Bank Of America
10.2010 - 07.2015
Medical Records Analyst
St. Luke Hospital
11.2007 - 02.2010
Hospital Corpsman
United States Naval Service
06.2003 - 02.2007
High School Diploma -
Commonwealth of Pennsylvania
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