Angel Sanchez

- Oversight of Delivery and Pick Up operations in multiple facilities which includes but not limited to Profit & Loss responsibilities.

- Developed strong relationships with our internal and external business partners.

- Introduced process improvements that are aligned with a Lean Six Sigma Methodology with a focus on 5s discipline.

- Initiated collaboration between DHL personnel and the local Service Provider in order to create a culture driven to Best in Class service for our customers.

- Successfully reduced the loss claims to under 0.05% through process improvement initiatives.

- Championed several service initiatives within the Area which produced significant improvement to our KPI's.

- Oversaw the TMB Cluster in my Manager's absence during a stretch assignment on several occasions.

- Ensured locations where in compliance with expectations and always customer ready at all times.

- Implemented a joint partnership with the Service Provider to push forward safety communication and initiatives.

- Managed full profit and loss for a 721,000 square foot facility in a seven day, twenty four hour operation.

- Led a diverse team of four Operation Managers and sixteen supervisors with oversight of over six-hundred employees.

- Fostered strong partnerships with my Human Resources, Safety Department and Loss Prevention Teams.

- Implemented operational strategies that allowed us to track hourly performance to goal on every shift.

- Drove the successful execution of our cross-company inventory alignment with our One Kings Lane Division.

- Improved our replenishment intake and reduced our held orders by 20.2% through process improvement and employee engagement.

- Developed a Train the Trainer program at one of our facilities which enhanced employee growth and best in class pick rates.

- Led the creation of our Leader in You mentoring program for high potential leaders within our facility.

- Successfully led multiple distribution centers in the New York and New Jersey metropolitan market.

- Improved our Final Mile Home Delivery to 99% by implementing efficient routing and scheduling practices.

- Developed standard operating procedures for receiving, handling, storing and shipping of our products.

- Implemented DOT audits on our company vehicles to ensure compliance was adhered to at all times.

- Led the successful opening of a new distribution center.

- Conducted the Best Practice Safety and Delivery team calls for three years leading to multiple policy and procedure changes.

- Oversaw the creation of the new company driver checkride form focusing on safety and efficiency.