Angel Santana-Lopez
New Britain,CT
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
6
6
years of professional experience
Work History
Front End Team Lead
Walmart
MANCHESTER, CT
09.2023 - 07.2024
- Provided technical leadership, mentorship and guidance to team members.
- Collaborated with other departments to ensure successful delivery of projects.
- Coordinated with stakeholders to define product requirements and develop user stories.
- Ensured compliance with coding standards, best practices and guidelines.
- Facilitated communication between cross-functional teams including designers, back-end developers, business analysts.
- Organized training sessions for team members on new technologies or techniques used in projects.
Environmental Service Aide Team Lead
Hospital Of Central Connecticut
New Britain, Conn
03.2023 - 06.2024
- Provided leadership and guidance to team of Environmental Service Aides.
- Conducted regular performance evaluations and coached staff on proper procedures.
- Ensured compliance with safety regulations, infection control standards, and departmental policies and procedures.
- Developed schedules for daily tasks and assigned duties to team members accordingly.
- Performed housekeeping duties such as dusting, mopping, vacuuming, emptying trash receptacles, sanitizing surfaces.
- Assisted in the training of new hires in proper cleaning techniques, safety protocols, and quality assurance measures.
- Collaborated with other departments to ensure a safe and clean environment for patients, visitors, and staff.
- Maintained accurate records of supplies used by Environmental Service Aides including inventory levels.
- Monitored quality assurance standards for all services provided by the Environmental Services Department.
Operations Manager
Interstate Building Maintenance
Horsham, PA
02.2022 - 02.2023
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
Janitorial Services Supervisor
Building One Facility Services
Durham, CT
09.2018 - 02.2022
- Supervised janitorial staff and ensured all tasks were completed according to company standards.
- Developed and implemented an effective cleaning schedule for the entire facility.
- Inspected equipment and supplies, ordered necessary items, and maintained inventory records.
- Oversaw daily operations of janitorial services including staffing, scheduling, and budgeting.
- Trained new employees on safety procedures, cleaning techniques, and proper use of tools and supplies.
- Ensured janitorial staff followed OSHA regulations regarding hazardous materials handling.
- Conducted regular inspections of work areas to ensure quality standards were met or exceeded.
- Provided guidance to team members in order to improve performance and productivity levels.
- Resolved customer complaints in a timely manner by following established policies and procedures.
- Identified areas where additional training was needed to enhance employee performance.
- Assisted with interviewing potential candidates for open positions within the department.
- Maintained records of personnel attendance, vacation time, sick leave.
Education
High School Diploma -
New Britain High School
New Britain, CT06-2003
Skills
- Continuous integration
- Customer Service
- Cash counting
- Administrative Support
- File Management
- Complaint resolution
- Fluent in English, Spanish and American Sign Language
- Cash Handling Accuracy
- Time Management
- Excellent Communication
- Self Motivation
- Creative Thinking
- Adaptability
- Research skills
- Attention to Detail
- Organization
- Record-keeping
- Analytical Skills
- Professionalism
Languages
English
Professional
Spanish
Professional
American Sign Language
Professional
Affiliations
- I helped with lesson planning, execution and education of lesson to children attending our church service.
- I helped the designated children teacher adhere to maintaining children in a well behaved manner before, during and after church service.
Timeline
Front End Team Lead
Walmart
09.2023 - 07.2024
Environmental Service Aide Team Lead
Hospital Of Central Connecticut
03.2023 - 06.2024
Operations Manager
Interstate Building Maintenance
02.2022 - 02.2023
Janitorial Services Supervisor
Building One Facility Services
09.2018 - 02.2022
High School Diploma -
New Britain High School