Adaptable and results-driven professional with experience in customer-facing roles. Known for strong conflict resolution and attention to detail, contributing to successful project execution and enhanced client satisfaction.
Overview
6
6
years of professional experience
Work History
Art Installation
Picture Perfect
Naples
01.2022 - Current
Diligently facilitated assistance using knowledge of tools and measurements applicable to varying job circumstances
Demonstrate exceptional customer service and interpersonal skills during the handling of high-value art in client residences
Physically adept, achieving required performance levels for lifting upwards of 150 pounds overhead with a colleague
Window Washer
Immaculate Image
Naples
01.2020 - Current
Enhanced the appearance of residential and commercial windows through expert tools and techniques.
Communicate with high-profile clients, upholding the highest standards of respect for their residences and expectations.
Coordinated with team members to execute large-scale projects efficiently.
Restaurant Waiter
Bravo Cucina Italiana
Naples
03.2023 - 06.2025
Enhanced dining experiences through exceptional customer service.
Facilitated efficient service of food and beverages to tables throughout peak hours.
Engaged customers, clarified concerns, and highlighted specials to drive profit growth.
Managed opening and closing tasks like configuring dining area, restocking inventory, and assessing equipment for proper operation at start of shifts.
Education
Bachelor of Science - Business Management
Florida Gulf Coast University
Fort Myers, FL
12-2025
High School Diploma -
Palmetto Ridge High School
Naples, FL
05-2021
Skills
Customer service
Conflict resolution
Sales techniques
Team collaboration
Leadership
Flexible and adaptable
Attention to detail
Organization and time management
Languages
Spanish
Limited
Accomplishments
Responsible for the marketing idea that Immaculate Image currently uses to turn once-a-year clients into upwards of 4 times a year repeated clients.
Winner of a restaurant competition evaluating the highest sales of the week.
Winner of a restaurant competition evaluating the highest number of positive reviews throughout the week.