Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angel Santos

Springfield,MA

Summary

I'm 18 years of age, a recent high school graduate with early completion, demonstrating commitment to career advancement. Holds Class D driver's license and DOT medical card. Completed 540 hours of training to obtain CDL, showcasing dedication to professional development and readiness for driving roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mail Handler Assistant

USPS, United States Postal Service
Springfield, Massachusetts
10.2024 - 12.2024
  • Loading and unloading: Lifting, carrying, and loading mail onto trucks, and sorting equipment.
  • Separating outgoing mail and mail for distribution.
  • Operating machinery: Using machinery to process mail.
  • Other duties include rewrapping damaged packages, weighing mail, canceling stamps, and more.
  • Ensured that all safety protocols are followed while handling hazardous materials.
  • Monitored workflows throughout the day and adjusted operations accordingly when necessary.
  • Verified accuracy of customer addresses prior to mailing packages or letters out.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Processed outgoing mail by placing postage on packages, weighing packages for accurate postal rates, and arranging pickup times with the post office.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.

Online Grocery Pickup

Walmart
Chicopee, Massachusetts
04.2023 - 10.2024
  • Executed online order fulfillment by accurately picking items for each order.
  • Prepared and assembled orders for efficient customer pickup.
  • Delivered orders directly to customers' cars for convenience.
  • Secured and stored items until scheduled customer pickup.
  • Assisted customers with inquiries regarding online grocery orders, offering relevant information.

Parts Sales Associate

AutoZone
Springfield, MA
01.2024 - 09.2024
  • Adhered to all safety procedures when handling hazardous materials such as oils and chemicals.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Built strong, professional relationships through the identification of client needs, which increased overall sales and opportunities.
  • Researched availability of requested parts from suppliers when necessary.
  • Initiated returns or exchanges of defective or incorrect items promptly and courteously.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Arranged and directed delivery and installation of products and equipment.
  • Received, examined and reshelved returned parts.
  • Opened crates to replenish stocked items in proper aisles.
  • Contacted satisfied customers to offer additional services.
  • Received and stocked incoming merchandise, arranging items in correct locations.

Education

High School Diploma -

John J. Duggan Academy
Springfield
06-2024

Skills

  • Pre-trip and post-trip inspections
  • Vehicle maintenance
  • Clean driving record
  • GPS and navigation tools
  • Knowledge and time management
  • Experience driving with 40-53 foot trailer
  • Customer service
  • Maintaining equipment

Certification

  • Commercial Drivers License Program

Timeline

Mail Handler Assistant

USPS, United States Postal Service
10.2024 - 12.2024

Parts Sales Associate

AutoZone
01.2024 - 09.2024

Online Grocery Pickup

Walmart
04.2023 - 10.2024

High School Diploma -

John J. Duggan Academy

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