Angel Santos
Anaheim,CA
Summary
Dedicated service professional with strong mechanical skills, known for enhancing customer engagement and streamlining processes. Committed to maintaining high service standards and ensuring operational efficiency.
Detail-oriented service porter recognized for exceptional customer service and effective teamwork. Demonstrated ability to streamline workflows and enhance service delivery, driving operational success and customer satisfaction.
Proactive service porter with experience in vehicle maintenance and customer support. Skilled in collaboration and problem-solving, contributing to improved service quality and operational efficiency across teams.
Overview
2
2
years of professional experience
Work History
Service Porter
Long Beach Porsche
Long Beach, CA
01.2026 - Current
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Assisted customers with inquiries and provided exceptional service during peak hours.
- Operated various cleaning equipment effectively, ensuring compliance with safety standards.
- Collaborated with team members to streamline workflow and improve service speed.
- Adapted quickly to changing priorities, maintaining high-quality service standards.
- Performed cleaning and maintenance duties as directed.
- Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
- Aided in boosting overall department productivity by performing minor repairs and routine maintenance tasks as needed.
- Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
Sales Porter
Tustin Buick Gmc
Tustin, CA
02.2025 - 01.2026
- Assisted customers in locating vehicles and answering inquiries to enhance service quality.
- Maintained cleanliness and organization of the showroom to create welcoming atmosphere for clients.
- Supported sales team by preparing vehicles for delivery, ensuring readiness and customer satisfaction.
- Operated dealership tools and systems for inventory management, contributing to streamlined processes.
- Coordinated vehicle transfers between locations, optimizing inventory flow and availability for customers.
- Conducted vehicle inspections to identify maintenance needs, ensuring high operational standards.
- Supported other departments as needed, fostering a collaborative work environment that boosted overall productivity.
- Managed material handling and assisted in shop operations under foreman's guidance for five months.
Salers Porter/Car Detailer
NORM REEVES HONDA SPRSTR Cerritos
Cerritos, CA
04.2024 - 02.2025
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted technicians by transporting vehicles and parts efficiently throughout the facility.
- Conducted regular inspections of inventory to ensure proper stock levels and availability.
- Supported customer service efforts by promptly greeting and directing clients upon arrival.
- Demonstrated adaptability by learning new procedures quickly in fast-paced environment.
- Collaborated with team members to streamline vehicle preparation processes for sales events.
Education
High School Diploma -
Loara High School
Anaheim, CASkills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
- Proactive approach
- Vehicle maintenance
- Customer engagement
- Mechanical skills
- Vehicle detailing
- Sales support
- Efficient scheduling
- Cross-functional teamwork
- Collaboration
- Deliveries
- Service team collaboration
- Running errands
- Vehicle battery replacement
- Vehicle cleaning
- Lot supervision
- Clean driving record
- Customer service
- Critical thinking
- Problem-solving
- General labor
Languages
English
Timeline
Service Porter
Long Beach Porsche
01.2026 - Current
Sales Porter
Tustin Buick Gmc
02.2025 - 01.2026
Salers Porter/Car Detailer
NORM REEVES HONDA SPRSTR Cerritos
04.2024 - 02.2025
High School Diploma -
Loara High School