Angel Savusa
Medford,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Accountant
Sos alarm
Medford, OR
04.2022 - 06.2024
- Oversees the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full
- Helps our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once
- Handles customer complaints, provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution
- Keeps records of customer interactions, processes customer accounts, and files documents
- Follows communication procedures, guidelines, and policies
- Takes the extra mile to engage customers.
Digital shopper
Walmart
Medford, OR
02.2022 - 04.2022
- Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Asset Protection Associate
Walmart
Kapolei, HI
04.2021 - 02.2022
- Prevent theft or fraud in their departments by developing and implementing safety and security measures for the organization's customers and employers
- Monitor all operations with the help of surveillance cameras and equipment.
- Provided assistance in the training of new hires on asset protection procedures.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Identified shoplifters and apprehended perpetrators according to company policies.
Manager/Driver
Pizza Hut
Wahiawā, HI
06.2016 - 12.2021
- Responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift
- Duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service
- Must get orders to customers in a timely fashion.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Dispatcher/Security Officer
Star Protection Agency
Honolulu, HI
09.2020 - 04.2021
- Log and track incidents and suspicious alerts, looking for trends
- Communicate with managers about staff and equipment needs
- Monitor surveillance equipment, identifying safety hazards and problems and sending staff
- Answer and prioritize security calls, ensuring clear communication about timing.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
Education
Bachelor's degree in Information Security - Security Mangement
University of Phoenix-Online Campus
03-2025
Associate in Arts (AA) in Criminal Justice -
University of Phoenix-Online Campus
12.2021
Skills
- Reporting
- Customer Relations
- Billing Software Familiarity
- Invoice Processing
- Customer Communication
- Billing statement management
- Account collections
- Payment Transactions
- Payment Processing
- Database updates
- Bookkeeping
- Financial Recordkeeping
- Data Entry
- Security Procedures
- Filing and Recordkeeping
Languages
Samoan
Professional
Accomplishments
GPA 3.34
References
References available upon request.
Timeline
Accountant
Sos alarm
04.2022 - 06.2024
Digital shopper
Walmart
02.2022 - 04.2022
Asset Protection Associate
Walmart
04.2021 - 02.2022
Dispatcher/Security Officer
Star Protection Agency
09.2020 - 04.2021
Manager/Driver
Pizza Hut
06.2016 - 12.2021
Bachelor's degree in Information Security - Security Mangement
University of Phoenix-Online Campus
Associate in Arts (AA) in Criminal Justice -
University of Phoenix-Online Campus
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