ANGEL SAWYER
Grand Prairie
Summary
Seasoned Asset Protection District Manager with expertise in multi-store inventory management and loss prevention. Successfully led initiatives that reduced shrinkage by 27% while fostering compliance and safety across 127 locations. Skilled in conducting investigations and collaborating with law enforcement to mitigate theft and enhance security measures.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Loss Prevention Associate
Costco
Southlake
03.2021 - Current
- Manage floor and camera surveillance to proactively deter theft and enhance monitoring of store activities.
- Door audit review to insure compliance.
- Conduct internal investigations to resolve incidents and ensure compliance.
- Suspect interviews to gather essential information during investigations.
- Monthly jewelry audits with Inventory Auditor to ensure accurate inventory records and reduce discrepancies.
- Quarterly Inventory preparation.
- Weekly reports for managers, summarizing current events and key findings that need attention.
- Accident investigations to determine causes and enhance safety protocols.
Asset Protection District Manager
Stein Mart
Arlington
06.2016 - 05.2020
- Managed 26 local stores and the Distribution Center with 32 Loss Prevention Detectives.
- Managed an additional 94 locations across the west coast as the Loss Prevention Divisional Directors Assistant/trainee.
- Achieved a 27% reduction in district-wide shrinkage within one year.
- Created and managed asset protection and safety programs that strengthen the companies protection assets overall 127 locations.
- Implemented inventory control procedures, optimizing stock levels and reducing shrinkage.
- Conducted regular store visits to verify compliance with company policies and regulations.
- Oversaw surveillance camera installations, repairs, and placements in new locations.
- Established relationships with police departments, enhancing security measures and response protocols.
Multi-unit Store Loss Prevention Detective
MARSHALL'S
Dallas
11.2015 - 06.2016
- Executed floor surveillance, detaining and interviewing shoplifters.
- Performed internal and external investigations related to exceptions and incidents.
- Conducted monthly security audits across seven locations, identifying physical security vulnerabilities to enhance overall safety.
- Audited cash office, layaway, and daily sales for discrepancies and compliance.
- Monitored CCTV systems and repaired equipment to ensure optimal functionality.
- Organized multi-store inventory preparations to streamline stock management.
- Collaborated with store management to implement safety programs, contributing to a reduction in workers' compensation claims.
Assistant Store Manager/LP Detective
Belk Department Store
Waco
11.2014 - 11.2015
- Apprehended and deterred shoplifters, maintaining detailed case files.
- Reviewed shrink reports and performed daily sales floor audits to identify loss prevention opportunities.
- Conducted camera repairs to enhance surveillance effectiveness.
- Analyzed truck manifests for inventory accuracy.
- Delivered effective sales training and led inventory preparation.
- Managed scheduling, budgeting, and organizational tasks.
- Executed visual merchandising, RTV, and pricing adjustments to improve customer engagement.
- Coordinated community outreach and store events, including fashion shows and charity events.
Multi-Unit Store Manager
T-MOBILE
Los Angeles
04.2006 - 01.2014
- Managed staff of 8 sales associates, 2 assistant managers, and 2 team leaders to enhance operational efficiency.
- Monitored sales activities to drive customer satisfaction and support year-over-year revenue growth.
- Oversaw monthly profit and loss reconciliation, guaranteeing fiscal integrity and informed decision-making.
- Reconciled monthly inventory with emphasis on resolving cash overages or shortages.
- Facilitated training for new managers on handling difficult customer scenarios.
- Conducted thorough internal investigations of dishonest associates, promoting ethical practices.
- Led court appearances for criminal prosecutions, reinforcing legal compliance.
Education
Bachelor of Arts - Criminal Psychology, Criminal Justice
Argosy University
Dallas, Tx01-2018
Skills
- Theft & accident investigations
- Advanced Wicklander certification
- Asset protection & safety program development
- Incident reporting procedures
- Compliance auditing practices
- CCTV monitoring systems
- Camera installation and repair
- Multi-store inventory management
- Vendor sourcing and negotiation
- Budgeting and financial oversight
- Project management expertise
- Conflict resolution techniques
- Staff training and motivation
- Detail orientation
Certification
- Wicklander-Zulawski (Advanced)
- First Aid certified
- Grand Prairie Citizen Police Academy
Timeline
Loss Prevention Associate
Costco
03.2021 - Current
Asset Protection District Manager
Stein Mart
06.2016 - 05.2020
Multi-unit Store Loss Prevention Detective
MARSHALL'S
11.2015 - 06.2016
Assistant Store Manager/LP Detective
Belk Department Store
11.2014 - 11.2015
Multi-Unit Store Manager
T-MOBILE
04.2006 - 01.2014
Bachelor of Arts - Criminal Psychology, Criminal Justice
Argosy University