Angel Schmidt

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated special projects and managed schedules.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Evaluated employee records and productivity and submitted evaluation reports.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Developed and maintained filing systems to facilitate easy access to information.
• Filed paperwork and organized computer-based information.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Answered high volume of phone calls and email inquiries.
• Created and managed office systems to efficiently deal with documentation.
• Took notes and dictation at meetings.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.

• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Worked with marketing teams to create print and online advertisements to bring in new customers.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Maintained confidentiality of information regarding clients and company.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Collected payments, processed transactions and updated relevant records.

• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Monitored student classroom and outdoors activities to promote student safety.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

• Greeted guests in with friendliness and professionalism.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Monitored and ordered supplies and materials to keep office well stocked.
• Developed and maintained filing systems to facilitate easy access to information.
• Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
• Filed paperwork and organized computer-based information.
• Answered high volume of phone calls and email inquiries.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.