Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Sevilla

Midland,TX

Summary

Results-oriented individual with the desire to take on new challenges and passionate for continuous learning. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Installation Technician

AT&T Services Inc
Midland, TX
07.2024 - Current
  • Work independently at our customers' homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
  • Perform troubleshooting of hardware and network systems and replace defective parts to restore functionality.
  • Conduct quality assurance tests post-installation to guarantee functionality and performance standards.
  • Foster positive relationships with customers, providing advice and support on technical queries and new service setup.

Retail Sales Consultant

AT&T Mobility
Midland, TX
07.2023 - 07.2024
  • Offered detailed explanations about products and responded to customer queries.
  • Handled customer complaints professionally.
  • Engaged with customers using open-ended questions to identify their needs and recommend appropriate products.
  • Achieved sales targets through effective collaboration with team members, cultivating a positive work environment.
  • Provided necessary support and guidance to teammates when needed.
  • Provided peer-to-peer coaching to optimize fiber opportunities and support goal achievement.
  • Provided support and assistance in absence of store manager as manager on duty.

Fiber Sales Manager

AT&T Services Inc
Midland, TX
07.2022 - 07.2023
  • Achieved sales success by actively identifying and pursuing potential customers in new fiber and overlay areas.
  • Implemented effective sales strategies to exceed individual goals and revenue targets.
  • Partnered with premises technicians to acquire valuable insights on job completion process.
  • Utilized specific reports to communicate with customers regarding orders that were not processed due to issues.
  • Facilitated the delivery of fiber services to customers through effective collaboration with manager and premises technicians.

Retail Sales Consultant

AT&T Mobility
Midland, TX
09.2014 - 07.2022
  • Offered detailed explanations about products and responded to customer queries.
  • Handled customer complaints professionally.
  • Engaged with customers using open-ended questions to identify their needs and recommend appropriate products.
  • Achieved sales targets through effective collaboration with team members, cultivating a positive work environment.
  • Provided necessary support and guidance to teammates when needed.
  • Provided peer-to-peer coaching to optimize fiber opportunities and support goal achievement.
  • Provided support and assistance in absence of store manager as manager on duty.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
05-2008

Some College (No Degree) -

University of Nevada - Las Vegas
Las Vegas, NV

Skills

  • Multilingual
  • Adaptability
  • Agility
  • Problem Solving
  • Commercial Awareness
  • High Energy
  • Communication

Languages

Spanish
Professional

Timeline

Installation Technician

AT&T Services Inc
07.2024 - Current

Retail Sales Consultant

AT&T Mobility
07.2023 - 07.2024

Fiber Sales Manager

AT&T Services Inc
07.2022 - 07.2023

Retail Sales Consultant

AT&T Mobility
09.2014 - 07.2022

High School Diploma -

Rancho High School

Some College (No Degree) -

University of Nevada - Las Vegas

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Angel Sevilla