Angel Simmons
Overview
11
11
years of professional experience
Work History
Clinic Coordinator
Houston Methodist Hospital
11.2021 - Current
- Reviewed patient records for accuracy and completeness.
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning process.
- Processed forms required for insurance approvals for scheduled procedures and office visits.
- Used electronic systems to enter provider orders and retrieve test results.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Medical Administrative Assistant
Touro Infirmary Hospital
03.2017 - 08.2021
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Used Epic to schedule appointments for doctor visits and procedures.
Medical Receptionist
Ochsner Medical Center
09.2013 - 02.2017
- Transcribed phone messages and relayed to appropriate personnel.
- Managed multi-line phone system and pleasantly greeted patients.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Answered phone calls and messages for 4-physician women's health medical facility, scheduling appointments, and handling patient inquiries.
Education
Master of Health Administration -
Southern New Hampshire University
Hooksett, NHBachelor of Science - Biology
Xavier University of Louisiana
New Orleans, LABachelor of Science - Biology
Southern University At New Orleans
New Orleans, LA05.2020
Skills
- Patient Flow Management
- Multi-Line Phone Systems
- Inventory Management
- Patient Demographics
- Medical Records Management
- Program coordination
- Referral Coordination
- Scheduling expert
- Document Management
Timeline
Clinic Coordinator
Houston Methodist Hospital
11.2021 - Current
Medical Administrative Assistant
Touro Infirmary Hospital
03.2017 - 08.2021
Medical Receptionist
Ochsner Medical Center
09.2013 - 02.2017
Master of Health Administration -
Southern New Hampshire University
Bachelor of Science - Biology
Xavier University of Louisiana
Bachelor of Science - Biology
Southern University At New Orleans