Angel Thomas
Hayti,MO
Summary
Dynamic leader with a proven track record at McDonald’s, adept in strategic planning and innovation management. Excelled in leading teams to enhance productivity and customer service, achieving high-quality standards across roles. Skilled in marketing and resource allocation, I bring a blend of analytical and interpersonal skills to drive success.
Overview
18
18
years of professional experience
Work History
Manager/Fast Food Crew Member
McDonald’s
Hayti , Missouri
04.2024 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led a team of 8 employees, ensuring high productivity and excellent customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
House Keeper Supervisor
Quality housekeeper solution
Hayti , Missouri
01.2022 - Current
- Conducted regular inspections of guest rooms, public areas and areas for cleanliness, tidiness and safety standards.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the hotel premises.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Communicated with maintenance team on damages to repair.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Provided guidance on proper use of chemicals for cleaning purposes.
- Inspected vacant rooms to ensure that they meet established standards
Homemaker Aide
White & Associates Home Assistance
Caruthersville, MO
01.2017 - 08.2021
- Planned, purchased and prepared meals for clients according to prescribed diets.
- Scheduled and escorted family members to medical appointments, ensuring timely attendance.
- Adapted quickly to changing environments while remaining calm under pressure.
- Adapted household routines and tasks in response to changing family needs and priorities.
- Encouraged clients to participate in community events or outings for socialization purposes.
- Assisted with meal preparation, light housekeeping and laundry services.
- Operated washing machines and dryers to provide clients with clean clothing and linens.
- Followed standard infection control protocols to avoid illness or contamination.
- Responded promptly to emergency situations by providing first aid when necessary.
- Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.
- Provided assistance with daily living activities, such as bathing, dressing, and grooming.
Rollor
Trinity Industries
Caruthersville, Missouri
06.2007 - 12.2016
- Managed inventory of supplies and equipment necessary for daily operations.
- Safely and carefully operated rollers and other equipment.
- Weighed mixes accurately to decrease waste by minimizing excess and removed material.
- Inspected molded parts for quality assurance purposes.
- Transported finished products from the work area for packaging or further processing.
- Followed specific instructions regarding colorants and additives used in the molding process.
- Trimmed and shaped molds to given specifications.
- Removed excess material from molded products using hand tools, grinders, or sanders.
Assembly Train Carts
American Railcar Industries Inc.
Paragould, AR
09.2006 - 10.2007
- Worked through each required task and step in production processes.
- Operated heavy equipment.
- Operated machinery such as drills, saws and presses to assemble parts.
- Read and interpreted schematics, blueprints and assembly instructions to produce components.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Worked quickly and efficiently while maintaining high standards of quality control.
Skills
- Marketing
- Innovation management
- Lead generation
- Financial records oversight
- Resource allocation
- Strategic planning
Timeline
Manager/Fast Food Crew Member
McDonald’s
04.2024 - Current
House Keeper Supervisor
Quality housekeeper solution
01.2022 - Current
Homemaker Aide
White & Associates Home Assistance
01.2017 - 08.2021
Rollor
Trinity Industries
06.2007 - 12.2016
Assembly Train Carts
American Railcar Industries Inc.
09.2006 - 10.2007