Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Thompson

Columbia,MS

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

1
1
year of professional experience

Work History

Fast Food Crew Member

Raising Cane's Restaurants
08.2022 - 12.2022
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Cleaned counter surfaces, dining areas and food preparation areas [Timeframe] for maximum health, safety and customer satisfaction.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Greeted customers entering restaurant with enthusiasm and warmth and served [Number] customers per [Timeframe].
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.

Inspector

Windstorm Mitigation Inc.
12.2021 - 05.2022
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.

Intern

East Marion High School
08.2020 - 05.2021
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Education

No Degree - General Studies

Jones County Junior College
Ellisville, MS

Skills

  • Material Handling
  • Operations Support
  • Clerical Support
  • Answering Phones
  • Food and Beverage Service
  • Employee Training and Supervision
  • Cash Drawer Operations
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Workstation Setup and Breakdown
  • Surface Preparation
  • Kitchen Safety Standards
  • Food Running
  • Health and Safety Standards
  • Kitchen Sanitization
  • Expo and Line Support
  • Guest Satisfaction
  • Counter Sanitization
  • Surface Work
  • Training and Coaching
  • Working with Teammates

Timeline

Fast Food Crew Member

Raising Cane's Restaurants
08.2022 - 12.2022

Inspector

Windstorm Mitigation Inc.
12.2021 - 05.2022

Intern

East Marion High School
08.2020 - 05.2021

No Degree - General Studies

Jones County Junior College

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Angel Thompson