Angel Tinoco-Renteria
Salt Lake City,UT
Summary
Adept at navigating the complexities of property management, I significantly enhanced tenant satisfaction and retention rates at Lowe Property Group Residential. My expertise in financial budgeting and my proactive approach to maintenance coordination have been pivotal. Demonstrating strong communication skills and a knack for property marketing, I've consistently met employer expectations without exceeding a 5% vacancy rate.
Overview
5
5
years of professional experience
Work History
Property Manager
Lowe Property Group Residential
01.2024 - Current
- Distributed and followed up on tenant renewal notices.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Used Entrata to keep record of financial transactions and rental applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
- Completed final and pre move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Timely submission and tracking of property invoices
- Effective Budget Planning
- Monthly Resident Event Planning
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes.
- Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks.
- Maintained cleanliness of the property at all times. Implemented security measures, such as surveillance systems and access control, ensuring the safety of both tenants and property assets.
Self Employed
TR Cleaning, LLC
02.2023 - Current
- Vacant Apartment Cleaning
- Common Area Cleaning
- Scheduling
- Client Communication
- Payroll
- General Bookkeeping
- Expense/Supply Tracking
Leasing Agent/Property Manager
Cornerstone Residential Management
08.2023 - 01.2024
- Distributed and followed up on tenant renewal notices.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Used Realpage to keep record of financial transactions and rental applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
- Completed final and pre move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Timely submission and tracking of property invoices
- Effective Budget Planning
- Monthly Resident Event Planning
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes.
- Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks.
Environmental Health and Safety
Walmart Distribution Center
01.2020 - 02.2023
- Kept accurate records and prepared clear, concise reports on environmental health and safety inspections.
- Complied with chemical handling procedures and requirements for environmental health and safety.
- Complied with environmental health and safety laws and regulations to prevent accidents and avoid mishaps.
- Forklift Trainer
- Prepared and documented health and safety incident reports for management review.
- Followed OSHA, safety, health, and sanitation guidelines.
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Inspected and tested safety equipment and emergency response systems.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Maintained safety contingency programs for fire, spill and other emergency response processes.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Education
Bachelor of Science - Health Services Administration
Utah Valley University
Orem, UTHigh School Diploma -
Riverton High School
Riverton, UT05-2010
Skills
- Debt control
- Work order monitoring
- Fair housing mandates
- Property tours and inspections
- Rent collection
- Property marketing and promotion
- Lease renewals
- Tenant and eviction laws
- Maintenance coordination
- Leasing operations
- Fair housing compliance
- Property management
- Financial budgeting and reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager
Lowe Property Group Residential
01.2024 - Current
Leasing Agent/Property Manager
Cornerstone Residential Management
08.2023 - 01.2024
Self Employed
TR Cleaning, LLC
02.2023 - Current
Environmental Health and Safety
Walmart Distribution Center
01.2020 - 02.2023
Bachelor of Science - Health Services Administration
Utah Valley University
High School Diploma -
Riverton High School
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