Angel Toland
Greenville,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Inventory Specialist
CTDI
11.2022 - 01.2024
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Maintained accurate and up-to-date inventory records.
- Created reports on inventory activity, shortages, overages..
- Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
Forklift Operator/Warehouse
TTI
02.2021 - 11.2022
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Collections Specialist
Advanced Business Claims
02.2021 - 09.2022
- Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
- Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database.
- Developed relationships with debtors to encourage timely payments while providing excellent customer service.
- Provided financial advice to customers on budgeting techniques and money management skills to help them stay current on their obligations.
- Remitted payments received from customers promptly while adhering to all applicable laws and regulations governing the collection process.
Warehouse Associate/Team Lead
Magna International Inc
05.2018 - 11.2020
- Managed a team of warehouse associates to ensure efficient and accurate order fulfillment.
- Supervised the loading and unloading of trucks, ensuring safety protocols were followed at all times.
- Provided training to new employees on proper handling techniques, forklift operations, and other job related tasks.
- Organized product returns, exchanges, and damaged goods for disposal or return to supplier.
- Maintained a clean and organized work area by adhering to 5S standards.
Forklift Driver
Faurecia
07.2016 - 04.2018
- Loaded and unloaded trucks with forklift in a safe manner.
- Inspected the forklift daily to ensure proper functioning of safety equipment and components.
- Moved products to designated areas using the forklift.
- Organized stock shelves, racks, and bins according to product type and size.
- Checked load security before moving material from one location to another.
Customer Service Associate
JCPenney
02.2011 - 03.2014
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
Education
Associate's Degree - Accounting
Greenville Technical College
Greenville, SC05-2025
High School Diploma -
Southside High School
Greenville, SC06.2011
Skills
- Team Leadership
- Inventory Control
- Data Management
- Processes and Procedures
- Microsoft Office
- SAP
- Attention to Detail
- Tax Preparation
- Bookkeeping
Timeline
Inventory Specialist
CTDI
11.2022 - 01.2024
Forklift Operator/Warehouse
TTI
02.2021 - 11.2022
Collections Specialist
Advanced Business Claims
02.2021 - 09.2022
Warehouse Associate/Team Lead
Magna International Inc
05.2018 - 11.2020
Forklift Driver
Faurecia
07.2016 - 04.2018
Customer Service Associate
JCPenney
02.2011 - 03.2014
Associate's Degree - Accounting
Greenville Technical College
High School Diploma -
Southside High School