Angel Torres

• Led group activities to foster team spirit and collaboration among campers.
• Planned daily schedules for maintaining a structured and enjoyable camp environment.
• Engaged campers in educational games, promoting learning and fun simultaneously.
• Supervised campers during outdoor adventures, ensuring safety and enjoyment.

Sold time share packages to new and exsisting Hilton customers in person and over the phone. Involved booking stays for guests. Taking payment via cash/debit/credit cards.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Greeted customers entering store and responded promptly to customer needs.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.