Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Torres Correa

Monroeville,NJ

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

21
21
years of professional experience

Work History

Companion Caregiver

Senior Helper's
Marlton , NJ
03.2023 - Current
  • Accompanied clients on walks outdoors for exercise and fresh air.
  • Contributed to case reviews of client status and progress.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported clients to medical appointments, errands, and social engagements.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Encouraged participation in recreational activities such as reading books and playing games.
  • Provided emotional support during difficult times like illness or bereavement.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Performed grocery shopping for clients according to their dietary requirements.
  • Gave medication reminders according to prescribed instructions.
  • Helped develop mental stimulation exercises through conversations about current events or past experiences.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
  • Scheduled doctor's appointments and other necessary services for the client.
  • Consulted with client care team to continually update care plans.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted with meal planning to meet nutritional plans.
  • Provided companionship and emotional support to elderly clients in their homes.
  • Took part in community-based activities with the elderly client in order to increase social interaction opportunities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Certified Tax Preparer

Virtual Tax Prep
Woodbury , NJ
01.2021 - Current
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Liaised between clients and tax authorities such as IRS representatives.
  • Developed and maintained professional relationships with clients to encourage repeat business and referrals.
  • Conducted client interviews to gather necessary documentation and information for tax preparation.
  • Assisted clients with IRS audits, including preparing documentation and representing clients in discussions with the IRS.
  • Advised clients on tax planning strategies to minimize liabilities and maximize returns.
  • Provided advice on strategies for minimizing taxes owed and maximizing refunds due.
  • Calculated quarterly estimated tax payments for self-employed clients and small businesses.
  • Reviewed financial documents for accuracy before submitting to the IRS.
  • Prepared quarterly estimated payments for individuals as required by law.
  • Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
  • Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
  • Ensured compliance with applicable laws and ethical standards while performing duties.
  • Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
  • Developed working relationships with clients by providing proactive tax planning services.
  • Reconciled bank statements and financial documents to ensure accurate tax reporting.
  • Answered questions from clients regarding their rights and obligations under current legislation.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Resolved client tax issues by investigating discrepancies and implementing corrective actions.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Explained technical tax concepts in easy-to-understand language for clients.
  • Managed multiple projects simultaneously while meeting deadlines under pressure.
  • Verified information provided by clients is accurate prior to submitting any documents.
  • Tracked progress of client returns throughout the entire process until completion.
  • Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.

Survey Interviewer

Opinion Data Inc
Millville , NJ
03.2005 - 05.2026
  • Analyzed data collected and identified trends in survey responses.
  • Probed for relevant or appropriate information without influencing responses.
  • Used computer-aided telephone interviewing system to record data.
  • Developed interview questions to ensure accuracy of survey results.
  • Sought out and interviewed appropriate alternative interviewees when designated interviewees lacked necessary knowledge.
  • Conducted structured interviews and recorded audio.
  • Contacted consumers from prepared list to conduct interviews to obtain information.
  • Communicated effectively with colleagues regarding project progress updates.
  • Identified opportunities for improvement in survey processes through feedback from respondents.
  • Restated questions without altering meaning to facilitate participants' comprehension and collect high-quality data.
  • Coded and inputted survey results accurately to maintain data integrity.
  • Researched relevant literature related to topics being studied.
  • Assisted in developing questionnaires based on research objectives and target population requirements.
  • Prepared detailed summaries of individual responses for further review by researchers.
  • Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
  • Communicated survey procedures and objectives to interviewees.
  • Ensured compliance with ethical standards when conducting interviews or collecting data.

Independent Sales Contractor

Press Of Atlantic City
Pleasantville, NJ
03.2007 - 04.2022
  • Negotiated contracts with clients to ensure favorable terms for both parties.
  • Maintained and increased account sales by consistently making suggestions and recommendations to existing clients on new and updated products.
  • Ensured that all orders were fulfilled accurately and delivered on time.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Developed solution-based plans for clients, offering products to meet client's needs
  • Managed existing accounts by providing excellent customer service and meeting customer needs.

Education

High School Diploma -

Millville Senior High
Millville NJ
06-2004

Skills

  • Client relationship management
  • Sales negotiation and reporting
  • Customer service and engagement
  • Tax preparation and invoicing
  • Time management and prioritization
  • Problem solving and creative thinking
  • Data analysis and interpretation
  • Team collaboration and leadership
  • Effective communication skills
  • Cross-functional teamwork and support
  • Staff training and motivation
  • Strategic planning and execution
  • Cash handling and financial accuracy
  • Sales training and development
  • Lead prospecting and cross-selling techniques
  • Professionalism and reliability

Timeline

Companion Caregiver

Senior Helper's
03.2023 - Current

Certified Tax Preparer

Virtual Tax Prep
01.2021 - Current

Independent Sales Contractor

Press Of Atlantic City
03.2007 - 04.2022

Survey Interviewer

Opinion Data Inc
03.2005 - 05.2026

High School Diploma -

Millville Senior High

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