ANGEL TRUESDALE
Cary,NC
Summary
A dynamic and attentive Educational Coordinator with an extensive background in supporting adult learners. Demonstrated experience in program management and strategic planning. Detail-oriented, highly organized, with strong critical thinking skills. An adaptive and proactive professional with a focus on continuous development and data-driven results.
Overview
13
13
years of professional experience
Work History
Educational Coordinator/Student Services Manager
University of North Carolina at Chapel Hill
Chapel Hill, NC
01.2017 - Current
- Collaborates with senior administration to assess development needs
- Co-founded student committee aimed to promote inclusive and student-centered learning environments and facilitate program growth
- Designed and used assessments to monitor student satisfaction
- Managed feedback collected from student surveys and translated data into action items to improve student experience by 85%
- Promoted student engagement via Zoom and Microsoft Teams
- Event coordination including welcome and graduation events, annual research symposium, lectures, and poster sessions
- Facilitates orientation and onboarding for new students
- Maintains course listings, alumni database, and other statistical information through data collection and meticulous record-keeping
- Identified methods and tools to promote student success via project-based learning
- Supports student social, emotional, and academic development
Pathology Residency and Fellowship Program Coordinator
Augusta University, Georgia Regents University
Augusta, GA
11.2011 - 01.2017
- Responsible for recruitment; reviewed and evaluated applicants
- Responsible for incoming interns credentialing and onboarding
- Facilitated program meetings to discuss program development,progress, and milestones
- Coordinated annual graduation dinner and orientation for incoming residents; created annual handbook and course materials
- Responsible for incoming interns credentialing and onboarding
- Completed credentialing requests, employment verifications, travel and reimbursement paperwork
- Created yearly cost estimate for program and maintained residency program budget; maintained purchase card
- Monitored resident duty hours via One45 and distributed evaluations
- Served as primary liaison and resident advocate
- Knowledgeable of ACGME and GME policy and procedures
Otolaryngology Residency Program Coordinator
Georgia Health Sciences University
Augusta, Georgia
01.2011 - 11.2011
- Responsible for all residency and fellowship recruitment activities and prepared evaluation materials
- Coordinated annual Porubsky Symposium and graduation
- Responsible for completing incoming interns credentialing onboarding
- Completed credentialing requests, employment verifications, travel and reimbursement documents
- Monitored resident operative log reports via ADS system
- Monitored resident duty hours via One45 and distributed evaluations
Internal Medicine Residency Program Office Associate
Georgia Health Sciences University
Augusta, Georgia
03.2009 - 01.2011
- Handled recruitment of 1000+ applicants, including scheduling interviews maintaining all applicants’ evaluations
- Monitored extra duty exempt budget and submitted necessary documents for payroll and yearly approval
- Assisted Program Coordinator in all resident event planning
- Electives Rotation Coordinator for residents
- Completed paperwork for all clinic changes and cancellations; monitored clinic attendance for each resident via IDX and One45
- Coordinated yearly leadership seminar
- Completed credentialing requests and employment verifications
Education
Master of Arts - Adult Education
East Carolina University
Certificate - Community College Instruction
East Carolina University
Bachelor of Arts - Psychology
Augusta University
Skills
- Adult Learning Theories
- Orientation and Onboarding
- Training Design and Implementation
- Course Materials Development
- Program Management
- Survey Management
- Statistical Data Analysis
- Program Modification
- Strategic Planning
- Teamwork and Collaboration
- Verbal and Written Communication
- Web Conferencing Software
Software Knowledge
Proficient Microsoft Office (Excel, Word, PowerPoint, Outlook, Access)
Collaboration Tools (Zoom, WebEx, Microsoft Teams, Slack)
Learning Management Systems (Blackboard, Canvas)
Curriculum Management Systems (One45)
Graphic Design (Canva)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Educational Coordinator/Student Services Manager
University of North Carolina at Chapel Hill
01.2017 - Current
Pathology Residency and Fellowship Program Coordinator
Augusta University, Georgia Regents University
11.2011 - 01.2017
Otolaryngology Residency Program Coordinator
Georgia Health Sciences University
01.2011 - 11.2011
Internal Medicine Residency Program Office Associate
Georgia Health Sciences University
03.2009 - 01.2011
Master of Arts - Adult Education
East Carolina University
Certificate - Community College Instruction
East Carolina University
Bachelor of Arts - Psychology
Augusta University
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