Angel Turlington
Clover,SC
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
6
6
years of professional experience
Work History
Front End Associate
Lowe's
Clover, SC
07.2024 - Current
- Greeted customers warmly upon arrival and identified their needs.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Answered incoming calls promptly, providing accurate information about products and services.
- Tracked inventory levels using company software programs.
- Maintained a clean, organized and inviting store environment.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Processed customer transactions and provided excellent customer service.
- Processed returns and exchanges according to store policies.
Team Member
KFC Taco Bell
Clover, SC
12.2023 - 07.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Checked expiration dates on all products before serving them to customers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
Team Member
McDonald's
Clover, SC
06.2022 - 12.2023
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Identified opportunities for process improvements within the department.
Cashier
Food Lion
Clover, SC
08.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
Crew Member
McDonald's
Clover, SC
03.2020 - 05.2021
- Assisted management team with inventory counts of food products and beverage supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained an organized work area to ensure efficient operations.
- Checked expiration dates on all products before serving them to customers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Sandwich Artist
SUBWAY®Restaurants
Clover, SC
02.2019 - 01.2020
- Communicated effectively with co-workers regarding customer needs and concerns.
- Replenished condiments and other supplies at front counter areas.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Greeted customers and provided product knowledge.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Maintained cleanliness of work area throughout shift.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Organized inventory for efficient restocking of products.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Education
High School Diploma -
Clover High School
Clover, SC05-2024
Some College (No Degree) - Medical Assisting
Penn Foster College
Scottsdale, AZSkills
- Merchandise display set up
- Retail transactions
- Team contribution
- Order selection and preparation
- Time Management
- Merchandise Recommendations
- Customer Service
- POS operations
Languages
English
Full Professional
References
References available upon request.
Timeline
Front End Associate
Lowe's
07.2024 - Current
Team Member
KFC Taco Bell
12.2023 - 07.2024
Team Member
McDonald's
06.2022 - 12.2023
Cashier
Food Lion
08.2021 - 05.2022
Crew Member
McDonald's
03.2020 - 05.2021
Sandwich Artist
SUBWAY®Restaurants
02.2019 - 01.2020
High School Diploma -
Clover High School
Some College (No Degree) - Medical Assisting
Penn Foster College