Angel Vargas
Maricopa,AZ
Summary
Adept at fostering guest relations and enhancing team efficiency, my tenure at Gila River Casino (Wild Horse Pass) underscored my ability to elevate customer satisfaction and streamline operations. Leveraging skills in surveillance monitoring and team collaboration, I consistently improved service quality, showcasing a knack for problem-solving and organizational prowess. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
6
6
years of professional experience
Work History
Housekeeping (casino Floor)
Gila River Casino (wild Horse Pass)
06.2023 - 09.2024
- Provided exceptional customer service to VIP guests, fostering long-term relationships and repeat visits.
- Enhanced customer satisfaction by effectively managing casino floor operations and addressing guest concerns promptly.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Performed a variety of housekeeping services, including mopping, dusting, bleaching, scrubbing, and sanitizing, according to clients instructions.
- Stocked bathrooms with paper products, soap and other items necessary for daily operations.
- Emptied trash cans throughout the facility ensuring that all waste is disposed of properly according to company policy.
- Dusted furniture and fixtures regularly to maintain a clean appearance.
- Responded quickly to emergency clean-up requests in order to maintain a safe environment.
- Cleaned and maintained floors, carpets, walls, windows, doors and other surfaces in assigned areas using appropriate cleaning supplies and equipment.
Housekeeping
Aurora Health Center (Mahler Clean)
11.2022 - 04.2023
- Collaborated with housekeeping staff to quickly address any guest concerns or room issues.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
- Coordinated with housekeeping staff to ensure rooms were prepared promptly and met quality standards.
- Proficiently operated floor scrubbers, buffers, vacuums and other industrial machinery related to cleaning services.
- Displayed aptitude in using specialized cleaning products such as germicides, disinfectants, deodorizers, strippers and waxes.
- Regularly, replenish medical supplies and patient rooms as needed throughout the day and stocked individual rooms and common areas with proper supplies such as toilet paper, paper towel, hand sanitizer
- Provided assistance to building visitors.
Janitorial Lead
KBS
01.2020 - 11.2022
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
- Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
Receiving Clerk
GFI
12.2021 - 06.2022
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
Warehouse Worker
Amazon
05.2018 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Used ID tags, stamps and electronic marking tools to mark stock items.
- Used forklifts and pallet jacks to transport items to staging areas or loading docks.
Education
Harborside Academy
Kenosha, WI06.2018
Skills
Surveillance monitoring
Timeline
Housekeeping (casino Floor)
Gila River Casino (wild Horse Pass)
06.2023 - 09.2024
Housekeeping
Aurora Health Center (Mahler Clean)
11.2022 - 04.2023
Receiving Clerk
GFI
12.2021 - 06.2022
Janitorial Lead
KBS
01.2020 - 11.2022
Warehouse Worker
Amazon
05.2018 - 12.2021
Harborside Academy
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