Innovative Construction Manager skilled in motivating construction teams to exceed expectations and maintain high standards. Outstanding record of meeting project deadlines and quality benchmarks. With history of employing compliant subcontractors to meet contract parameters.
Overview
8
8
years of professional experience
Work History
Regional General Manager
Madewell Construction
Raleigh, NC
03.2022 - Current
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Drafted invoices for completed work.
Supervised and look over the well being of 10+ Project Managers over several states.
Manages and coordinates over six different states throughout the country, with multiple locations in each state.
Interacted well with vendors, crews, and customers to build connections and nurture relationships.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Supervised daily operations of million dollar residential home improvement operations.
Investigated and resolved customer complaints to foster satisfaction.
Senior Project Manager
Madewell Construction
Raleigh, NC
12.2021 - 03.2022
Closely collaborated with project members to identify and quickly address problems.
Kept project on schedule and within budget while serving as project leader.
Recorded all project costs and expenses and aligned with project budget.
Executed projects and acted as senior project manager for multiple residential works projects.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Mentored new hires, resulting in stronger staff development and increased productivity.
Monitored participant workflow and behaviors throughout training process.
Project Manager
Madewell Construction
Raleigh, NC
05.2021 - 12.2021
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Modified and directed project plans to meet organizational needs.
Read plans and blueprints and communicated to workers.
Verified completed projects met approved time, quality and cost estimates.
Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
Worked daily with subcontractors and multiple vendors to build strong relationships.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Converted community contacts into potential clients through networking, consistency and credibility.
Motor Vehicle Operator
United States Army Field Band
Odenton, MD
12.2019 - 05.2021
Managed fuel distribution and completed weekly and monthly reports.
Operated different types of vehicles and equipment in varied terrain and conditions.
Trained junior team members on activation and mobilization processing.
Conducted vehicle performance checks and performed maintenance actions.
Managed loading, unloading and safety of all personnel, cargo and equipment.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Driver
Suncoast Beverage Sales LLLP
Fort Myers, FL
06.2018 - 11.2019
Answered, scheduled and responded to reservation calls at specific times and locations
Checked in with dispatch service to check on future appointments and update with current location
Generated consistent referrals and repeat business by providing friendly and fast service
Assessed vehicle after each shift for damage and kept it properly cleaned and maintained
Maintained accurate logs of all deliveries
Upheld high standards of professionalism and discretion when working with high-value clients
Responsible for driving a loaded 52 foot long semi truck that included $100,000+ worth of product to and from long distance destinations
Motor Transport Operator
United States Army
Arlington, VA
05.2014 - 05.2018
Inspected vehicles and completed daily maintenance actions
Planned and briefed personnel on missions
Accountable for $2,533,119 of 17 GSA vehicles/equipment resulting in zero loss or damage over a course of 3 years
Transported over 5,000 soldiers to many different functions including, funerals, flag missions, The White House, The Pentagon, The U.S
Capitol Building and more
Properly maneuvered large vehicles in congested areas where weight, length, and height could jeopardize the mission
Planned and studied the routes and identified alternative routes for emergencies
Education
BBA - Business Management
AMU
Online
05.2023
Diploma - undefined
Riverdale High School
2013
Skills
Department Oversight
Operational Efficiency
Business Leadership
Administrative Management
Sales Tracking
Proficient in Microsoft Word, Excel, Outlook, and Powerpoint