Summary
Work History
Education
Skills
Timeline
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Angel Vera

Thousand Oaks,CA

Summary

Dependable employee versed in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly and efficiently resolving customer requests, needs and complaints. Seeking to acquire additional experience with a position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve all company goals.

Work History

Shift Leader

Wingstop
Thousand Oaks, CA
07.2023 - 11.2024
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.

Retail Team Member (Seasonal)

Universal Studios Hollywood
05.2022 - 08.2022
  • Answered incoming calls and emails, helped locate merchandise, worked with loss prevention.
  • Coordinated restocking, maintained organized store appearance, and actively engaged with customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mastered POS system to process sales, returns, online orders, and gift card activations.

Education

Master of Science - Electrical Engineering

Moorpark College
Moorpark, CA
05.2027

Skills

  • Spanish (Fluent Reading & Writing)
  • POS System
  • Loss Prevention
  • Upselling Strategies
  • Team Cooperation
  • Computer Proficiency
  • Persuasive Selling
  • Paperwork Filing
  • Answering Calls and Emails
  • Ability to Lead

Timeline

Shift Leader

Wingstop
07.2023 - 11.2024

Retail Team Member (Seasonal)

Universal Studios Hollywood
05.2022 - 08.2022

Master of Science - Electrical Engineering

Moorpark College

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Angel Vera