Angel Vu

Smile Dental Care

08.2020 - Current

Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Confirmed appointments, communicated with clients, and updated client records.

Summary