Angel Warner
Summary
Dynamic professional with a proven track record in customer service at Waffle House, excelling in relationship building and sales processes. Adept at enhancing patient care coordination and utilizing medical terminology as a Clinical Assistant. Recognized for exceptional communication skills and a commitment to patient advocacy, ensuring high satisfaction levels.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesperson
Waffle House
10.2023 - 08.2025
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Clinical Assistant
Southern Orthopedics & Sports Medicine
07.2022 - 05.2023
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Education
Associate of Science - Nursing
College of Coastal Georgia
Brunswick, GA05-2027
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Active listening
- Medical terminology
- Patient care coordination
- Clinical support
- Adaptability in healthcare settings
- Electronic health records
- Sterilization techniques
- Patient advocacy
Certification
basic life support-until June 2027
Timeline
Salesperson
Waffle House
10.2023 - 08.2025
Clinical Assistant
Southern Orthopedics & Sports Medicine
07.2022 - 05.2023
Associate of Science - Nursing
College of Coastal Georgia