Driven professional with a proven track record at Lots of Love Consumer Directed Services, excelling in operations management and strategic planning. Skilled in data entry and staff management, I significantly enhanced operational efficiency. My expertise in recruitment and a focus on results-oriented achievements underscore my ability to elevate team performance and drive excellence.
Responsible for placement and scheduling of appropriate caregivers into the clients homes, Processing weekly payroll,
monitoring electronic visits by home care staff, as well as day to day office functions like medical records, hiring, firing, and training field staff, and other various functions.
Delivering excellent customer service using exceptional telephone etiquette, while providing patients with general information with regards to appointments, message, or general Mercy questions.