Angel Williams
Houston,TX
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
2025
2025
years of professional experience
Work History
Receptionist Administrator
Image Weight Loss
10.2023 - 11.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Posts payments in the computer system and generates the appropriate patient receipts.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Ensured medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient and obtaining necessary signatures.
Sales Agent
Just Energy
- Inform customer of company products and programs
- Enroll customers
- Developed strong relationships with clients through excellent customer service and regular followups.
- Complete verification calls
- Complete contract documents with customer and provide them with the contract document copies
- Generated leads and maintained lists of prospective customer's
- Trained new employees on company policies and strong sales techniques
- Achieved top performer status within the company due to consistent high sales numbers.
Restaurant Waitress
Turkeyleg Hut
- Greeted and accommodated guests, building positive experience from first interaction
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Delivered accurate checks and processed bill payments in POS system
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages
- Upsold drinks and desserts, boosting sales and profit
- Trained new employees on restaurant policies
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
Call Center Agent
Xerox
- Resolve customer issues
- Take bill payments
- Troubleshoot technical difficulties
- Sale new and upgrade customer devices
- Handled customer concerns tactfully, promptly, and with genuine concern for the customer's problems
- Met performance goals and call center metrics in fast-paced performance setting
- Transferred phone calls to the proper department or individual as necessary
Leasing Consultant
Walden Point
- Collaborated with property management team to ensure efficient operations and maintenance of residential facilities
- Conducted property tours and effectively communicated leasing terms and policies to potential residents
- Negotiated lease agreements and coordinated move-in process for new tenants
- Handled tenant inquiries, complaints, and maintenance requests in a timely and professional manner
- Maintained accurate records of leasing activity and financial transactions
Truck Loader/Unloader
Ups
- Sorted and organized products before loading and shipment
- Unloaded materials from trailers and placed them in designated areas
- Used proper safety practices when operating equipment
- Loaded and unloaded trucks with heavy materials following safety protocols
Education
Associate of Arts - Criminal Justice
Houston Community College
Houston, TX05-2026
Phlebotomy Certification
Smithwood Medical Institue
Houston, TX10-2019
High School Diploma -
Peabody Magnet High School
Alexandria, LA05-2012
Skills
- Resilience under pressure
- Upselling strategies
- Client relations
- Customer service
- Problem-solving
- Adaptability and flexibility
Timeline
Receptionist Administrator
Image Weight Loss
10.2023 - 11.2024
Sales Agent
Just Energy
Restaurant Waitress
Turkeyleg Hut
Call Center Agent
Xerox
Leasing Consultant
Walden Point
Truck Loader/Unloader
Ups
Associate of Arts - Criminal Justice
Houston Community College
Phlebotomy Certification
Smithwood Medical Institue
High School Diploma -
Peabody Magnet High School
Similar Profiles
Kanesha WhiteKanesha White
Medical Assistant at Image Weight Loss CentersMedical Assistant at Image Weight Loss Centers
David Thomas, DPT, DMDavid Thomas, DPT, DM
District Manager/Physical Therapist at Revolution Physical Therapy Weight LossDistrict Manager/Physical Therapist at Revolution Physical Therapy Weight Loss
Tammy BroadusTammy Broadus
Lead Nurse at Lindora Medical Weight LossLead Nurse at Lindora Medical Weight Loss