Serving those who SERVE at this locally owned company that builds mobile apps for public safety offices. Experience with Hubspot and Shortcut data platforms to organize and track interactions. Providing exceptional communication to achieve client success.
Social Media Management
BedHead Social
08.2012 - Current
Promote various IHG Hotels (Hotel Indigo Midtown Atlanta, Hotel Indigo Nashville, Holiday Inn In The Walt Disney Resort) by managing their social media presence to increase exposure, online engagement and increase Guest bookings.
Operations Coordinator
Brownell Travel
09.2017 - 07.2020
Recruited back to this luxury leisure travel business as an Assistant Travel Coordinator responsible for researching and managing trip components, plus final document preparation. Promoted to Operations Coordinator where I was responsible for managing the operational aspects of the Atlanta branch office, along with vendor relations and continued Sales Support to the Vice President. My strong work ethic and ability to multi-task made me an effective and gracious team player with a positive attitude that brought a "ray of sunshine" to our office environment. Completed Certified Travel Associate (CTA) program. Position ended due to covid reorganization.
Administrative Assistant
Sterling Brownell
03.2005 - 05.2007
Front Desk receptionist for exclusive Buckhead Travel Agency. Responsibilities included answering multi-line phone, all mail deliveries, booking appointments, and greeting Clients. Special projects included reorganizing entire materials room, creating a Training Manual of procedures and updating Client Database.
Recruiting Support Specialist
COMSYS
08.2000 - 06.2001
Provided support to Recruiters and Account Managers by posting all open positions on the Internet. Maintained candidate and resume database. Tracked changes in headcount through weekly, monthly and quarterly reports. Planned team building events and organized office newsletter.
Internal Posting Coordinator
MCI WorldCom
03.1999 - 05.2000
Managed all aspects of posting jobs on company's internal website, well over 500 postings weekly. Created new tools, such as charts and spreadsheets, to increase efficiency in execution of job tasks. The position was heavily computer-oriented; extremely familiar with MS Word & Excel.