Summary
Overview
Work History
Education
Skills
Timeline
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Angel Wilson

San Antonio,TX

Summary

Dedicated Case Navigator at Haven for Hope, skilled in care coordination and resource identification. Proven ability to maintain patient confidentiality while conducting wellness checks and supporting clients through grief. Strong teamwork and problem-solving skills enhance service delivery, ensuring clients receive essential support and guidance in challenging situations.

Overview

6
6
years of professional experience

Work History

Case Navigator

Haven for Hope
05.2024 - 12.2024

* Supplying clients with laundry detergent, hygiene products , and baby essentials.

* Helping clients with bedding placement and daily living.

* Ending with doing wellness checks sure clients were in the right state of mind.

  • Cases noting in HSMI whenever a serious situation occurred

Case Aide

Crosspoint
12.2022 - 05.2024
  • Assisted case managers in coordinating client services and resources.
  • Conducted intake assessments to gather relevant client information.
  • Maintained accurate case files and documentation for compliance purposes.
  • Communicated effectively with clients to provide support and guidance.

Restaurant Hostess

Olive Garden
03.2019 - 12.2022
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed reservation systems to optimize table turnover and guest satisfaction.
  • Coordinated with servers and kitchen staff to streamline dining operations.
  • Assisted in training new host staff on procedures and customer service standards.
  • Monitored dining area for cleanliness and addressed guest inquiries efficiently.

Education

Associate of Applied Science - Culinary Arts

St Phillips College
San Antonio, TX
05-2030

Skills

  • Patient confidentiality
  • Care coordination
  • Healthcare systems
  • Resource identification
  • Grief support
  • Cultural history
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management

Timeline

Case Navigator

Haven for Hope
05.2024 - 12.2024

Case Aide

Crosspoint
12.2022 - 05.2024

Restaurant Hostess

Olive Garden
03.2019 - 12.2022

Associate of Applied Science - Culinary Arts

St Phillips College