Dylan Conley
Owner/Sales
Lake Charles,LA
Summary
Hardworking employee enthusiastic about learning the Business Field, inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
9
9
years of professional experience
4
4
Years of Sales Experience
2
2
years of post-secondary education
Work History
Casino Credit
Golden Nugget Lake Charles Hotel & Casino
, LA
10.2017 - 08.2018
- Improved creditor-client relationships by effectively managing a large portfolio of accounts and promptly addressing concerns.
- Streamlined the credit approval process, implementing standardized procedures for evaluating new applications.
- Reduced bad debt losses by conducting thorough credit risk assessments and making informed lending decisions.
- Collaborated with cross-functional teams to develop comprehensive credit policies, ensuring alignment with overall business objectives.
- Maintained accurate records of all credit-related activities, facilitating efficient reporting and analysis for management review.
- Ensured compliance with relevant regulations and industry best practices, staying up-to-date on changes affecting the credit industry.
- Prevented fraud losses through vigilant monitoring of suspicious activity on creditor accounts, initiating investigations when needed.
General Manager
Zeus
, LA
01.2015 - 08.2018
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
Owner
2 HandyMen and a Truck
, LA
12.2023 - Current
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Develope strong sense of teamwork among crew members through regular communication and team building activities.
- Ensure timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintaine safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Handle employee scheduling, balancing workload while accommodating individual preferences and availability.
- Develope and maintaine strong relationships with clients, resulting in repeat business and referrals.
Sales Specialist
Navarre Auto Group
11.2020 - 11.2023
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Negotiated favorable contract terms, securing long-term business partnerships with key accounts.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Motivated and trained 4 team members to meet and exceed sales goals through positive reinforcement
Sales Advisor
Mark Dodge Ram Jeep Chrysler
, LA
09.2018 - 03.2019
- Developed long-lasting client relationships by providing exceptional customer service.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
Bachelor of Arts - Theatre
McNeese State University
Lake Charles, LA 12.2014 - 06.2016
Skills
- Inquiry Handling
- Needs Assessment
- Team Collaboration
- Inventory Maintenance
- Conflict resolution
- Decision-making
- Adaptability
- Time management
- Self-motivation
- Client Relations
- Hiring and Staffing
- Team Oversight
References
References available upon request.
Timeline
Owner
2 HandyMen and a Truck
12.2023 - Current
Sales Specialist
Navarre Auto Group
11.2020 - 11.2023
Sales Advisor
Mark Dodge Ram Jeep Chrysler
09.2018 - 03.2019
Casino Credit
Golden Nugget Lake Charles Hotel & Casino
10.2017 - 08.2018
General Manager
Zeus
01.2015 - 08.2018
Bachelor of Arts - Theatre
McNeese State University
12.2014 - 06.2016
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