Angela Morrison
Ligonier,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assembly position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Store Manager
Dollar General Store
11.2019 - 01.2023
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Completed point of sale opening and closing procedures.
- Trained new employees on proper protocols and customer service standards.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted with hiring, training and mentoring new staff members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed and implemented successful staff incentive programs to motivate employees.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed inventory control, cash control, and store opening and closing procedures.
- Raised property accuracy and accountability by creating new automated tracking method.
- Approved regular payroll submissions for employees.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mitigated business risks by working closely with staff members and assessing performance.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Production Worker
Rotational Molding Technologies
02.2017 - 09.2018
- Oversaw logistics and inventory management for storeroom.
- Used equipment properly to avoid workplace hazards or injuries.
- Adjusted machines to increase productivity for runs.
- Inspected products and machines to maintain quality and efficiency.
- Troubleshot production issues and provided timely solutions.
- Collaborated with other departments to optimize production workflows.
- Organized work to meet demanding production goals.
- Inspected finished products for quality and adherence to customer specifications.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Reviewed production schedules and streamlined processes.
- Maintained organized work area by cleaning and removing hazards.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Made sure that products were produced on time and are of good quality.
- Inspected and adjusted work performed to meet expectations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Resolved issues quickly to maintain productivity goals.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Assembled products according to changing daily work orders and specific customer needs.
- Assembled and tested various products to meet production requirements and quality control standards.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared reports and technical documentation of day-to-day production processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Followed safety procedures and guidelines to maintain safe working environments.
- Participated in regular meetings with team members to discuss production updates.
- Collaborated with other departments to optimize production workflows
- Inspected finished products for quality and adherence to customer specifications
- Assembled products according to changing daily work orders and specific customer needs
- Made sure that products were produced on time and are of good quality
- Participated in regular meetings with team members to discuss production updates
- Used equipment properly to avoid workplace hazards or injuries
- Managed inventory levels and restocked supplies to keep up with high production needs
Education
GED -
Adult Education Coldwater
Coldwater, MI 1994 - 1995
Skills
- Inventory Management
- Order Supplies
- Goals and Performance
- Adobe Systems Adobe Photoshop
- Cost Management
- Financial Forecast
- Business Management Principles
- Customer Service
- Symantec
- Project Management
- Staff Training
- Time Management
Accomplishments
- Exceeded monthly store sales goals 6 months in a row.
- Supervised team of 9 staff members.
Certification
- Certified , Forklift operator,Rotational Molding Technologies.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Roller Skating, Bicycling, Hiking , Swimming
I like to spend time with my kids doing these things creating lasting memories.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Store Manager
Dollar General Store
11.2019 - 01.2023
Production Worker
Rotational Molding Technologies
02.2017 - 09.2018
GED -
Adult Education Coldwater
1994 - 1995
Roller Skating, Bicycling, Hiking , Swimming
I like to spend time with my kids doing these things creating lasting memories.