Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Work History
Physical Therapy Technician
Dynamix Physical Therapy
Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Prepared patients to meet with physical therapists.
Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Point of Sale Associate
Bintastic Bargains
Resolved customer inquiries and issues, ensuring a positive shopping experience.
Processed monetary transactions using the POS system for customers efficiently to ensure accurate debt resolution.
Increased sales by offering advice on purchases and promoting additional products.
Administrative Assistant
Inventory Locator Services (Boeing)
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Utilized Excel and Word to prepare reports and maintain records.
Set up intraoffice conference calls, meetings, and sales promotions.
Assisted with procurement, data integrity, March of Dimes fundraiser, and employee fullfillment.
Point of Sale Associate
Rackroom Shoe Store
Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
Increased sales by offering advice on purchases and promoting additional products.
Answered questions about store policies and addressed customer concerns.
Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.
Supported loss prevention efforts by adhering to store policies and procedures in handling merchandise and transactions.
Assisted customers with special services, account updates, and promotional options.
Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
Processed various forms of payment securely, safeguarding against fraud or theft.
Licensed Massage Therapist
Massage Envy Spa
Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, Foot scrub, Lymphatic massage, Sports, AIS, and Aromatherapy services.
Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Physical Therapist Technician/LMT
Orthosurgeons Physical Therapy
Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Educated patients on injury prevention and home exercises to promote long-term health and wellness.
Researched and stayed abreast of current treatment modalities by attending professional development opportunities.
Assisted with reception duties like scheduling patients and completing follow up calls.
Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Licensed Massage Therapist (Subcontract)
Reflections Spa and Salon
Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, Myofascial, Neuromuscular, Lymphatic, AIS, DIT, and Craniosacral.
Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
Expanded clientele base through targeted marketing efforts, including gift card promotion and referral incentives.
Physical Therapist Technician/LMT
A World of Difference Physical Therapy Services
Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
Developed strong working relationships with Physical Therapists, contributing to an effective team dynamic that enhanced the overall quality of patient care.
Demonstrated flexibility in adapting to changing patient schedules or therapist assignments while maintaining quality service delivery.
Administered massages and traction to relieve pain and prevent deformity.
Assisted with reception duties like scheduling patients and completing follow up calls.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Maintained cleanliness and sanitation of clinic or treatment environment.
Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
Education
Bachelor of Science - Physical Therapy
University of Central Arkansas
Conway, AR
Licensed Massage Therapy - Massage Therapy
Hot Springs School of Massage Therapy
Little Rock, AR
Massage Therapy Certificate - Massage Therapy
Gould's Academy
Bartlett
Master of Science - Exercise Physiology ABT
University of Arkansas At Little Rock
Little Rock, AR
Skills
Anatomy knowledge
Patient Communication
Hot and cold therapy
Physiology Understanding
Appointment Scheduling
Electrotherapy
Traction therapy
Strength training
Ultrasound Therapy
Range of Motion
Office Administration
Post-surgery rehabilitation
Soft tissue mobilization
Accomplishments
Phi Kappa Phi honors society at UALR in Master's program
Affiliations
ABMP
Timeline
Physical Therapy Technician
Dynamix Physical Therapy
Point of Sale Associate
Bintastic Bargains
Administrative Assistant
Inventory Locator Services (Boeing)
Point of Sale Associate
Rackroom Shoe Store
Licensed Massage Therapist
Massage Envy Spa
Physical Therapist Technician/LMT
Orthosurgeons Physical Therapy
Licensed Massage Therapist (Subcontract)
Reflections Spa and Salon
Physical Therapist Technician/LMT
A World of Difference Physical Therapy Services
Bachelor of Science - Physical Therapy
University of Central Arkansas
Licensed Massage Therapy - Massage Therapy
Hot Springs School of Massage Therapy
Massage Therapy Certificate - Massage Therapy
Gould's Academy
Master of Science - Exercise Physiology ABT
University of Arkansas At Little Rock
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