Angela Acuna
Abbott
Austin,TX
10
years of professional experience
Senior Analyst with experience in pricing, contracting, and compliance within a highly regulated environment. Proven ability to translate business requirements into system and data solutions. Strong background in data analysis, process improvement, and problem solving.
Work History
Senior Analyst- Contracting and Pricing
3 Years 3 Months- Managed assigned accounts to drive sales operations processes and work within audit guidelines for contract compliance.
- Analyzed large databases using Excel, Power Bi and SQL queries to validate pricing accuracy, identify anomalies, and support business decisions.
- Performed quantitative compliance reports via SQL and provide recommendations and consultative support to area and regional sales leaders to achieve desired goals.
- Completed complex analysis to support the development of new approaches for organization’s pricing and assisted with the development of strategies and plans.
- Monitored recurring data feeds and reports to ensure timely and accurate transmission; investigate and resolve data discrepancies.
- Create and maintain detailed documentation, business rules, and process flows to support system enhancements and audits.
- Supported decision making by preparing clear and precise reports that informed pricing strategy and operational improvements.
Compliance Analyst
1 Year 2 Months- Researched regulatory and legislative regulation to participate in the administration of compliance programs and ensuring compliance with the laws, regulations and rules of federal, state, self-regulatory organizations.
- Participates in receiving, analyzing, interpreting and responding to regulatory matters from various state departments of insurance, federal agencies, self-regulatory organizations, industry associations and internal/external customers.
- Participated in administering privacy, Anti-Money Laundering, anti-fraud and other guidelines to ensure employees will comply with company rules and regulations
- Maintained the Compliance Reporting SharePoint by promptly documenting report data and updated requirements, as necessary.
Case Manager
8 Months- Investigated facts related to the cases, researched and analyzed relevant laws, regulations, and legal articles
- Performed administrative tasks, scheduled appointment calendars, maintained case files and document discovery.
- Drafted and proofread motions, pleadings,and trial documents.
- Diligently handled all personal injury cases and participated in meetings with attorneys to develop strategies for handling claims.
Paralegal
3 Years 8 Months- Collected data from case files and drafted engagement agreements for clients.
- Processed all assigned cases according to company and client service level agreements.
- Drafted legal documents,invoices, and enclosures at attorney’s request.
- Managed communication with clients regarding status of petitions/granted orders and made schedule adjustments accordingly.
Legal Collections Specialist
8 Months- Notify management on collection problems, prepare and submit concessions and write off requests for review and approvals.
- Regularly communicated and coordinated with account managers to proactively resolve past issues.
- Assisted with the Collections department with expediting bills and logging all payments.
- Perform account reconciliations, daily credit holds, monthly statements, recommendations for credit limit adjustments and bad credit write offs.
Education
B.A - Criminal Justice
Skills
Bilingual
fluent in Spanish and English
Proficient in Microsoft Word
Excel
Powerpoint
Business Objects
Power BI and Sharepoint
Organized
Proactive
Reliable
Strong writing skills
Timeline
Senior Analyst- Contracting and Pricing
Abbott
03.2023 - CurrentRead More
Compliance Analyst
Continental General Insurance Company
01.2022 - 03.2023Read More
Case Manager
Wyly & Cook PLLC
05.2021 - 01.2022Read More
Paralegal
Stephens Reed & Armstrong, PLLC
09.2017 - 05.2021Read More
Legal Collections Specialist
Oportun Inc.
06.2016 - 02.2017Read More
Sam Houston State University
B.A from Criminal Justice
Read More