Angela Adams
Oak Park,IL
Summary
Professional Senior Sales Representative with over 20 years of successful experience in marketing, training, management, access, and reimbursement. Recognized consistently for exceeding performance goals and expectations. Strengths in relationship building, training, coaching and supervision.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Key Account Manager
Sonova Group
Chicago, IL
02.2020 - Current
- Field supervision and daily collaboration of reports of accounts and territorial responsibilities.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Provided regular reports on AM's territory, account activity and performance metrics to stakeholders.
- Analyzed market trends, contract negotiation,customer feedback, pricing strategies.
- Prepared and presented progress reports to internal and external stakeholders.
- Supported partners across international markets to further sales projections.
- Increased profitability and revenue by generating over $1million in daily sales.
- Recruited, hired and trained new hires to optimize profitability.
National Payor Relations Marketing Representative
Dialyze Direct
Chicago, IL
01.2019 - 02.2020
- Established Business Development access support by gaining over 60% approvals, creating, and sustaining payor partnerships and providing payor utilization management
- Partnering with Business Development in solidifying contractual partnerships with Nephrology Medical Directors, IDN groups and other health systems producing 70% increase in census volume and 90% of all accounts grew and maintained
- Increased speaker training programs with Nephrologists, dialysis nurses, billing, admissions, case management and patient services on new access processes and procedures.
Sales Implementation Manager
United Health Group, Optum
Chicago, Illinois
01.2018 - 02.2019
- Licensed Illinois Health and Life Insurance broker
- Maintained licensing contracts with vendors
- Created Medicare Advantage Plan implementation methodologies to control project costs and meet deadlines
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
- Researched and resolved barriers to successful system functionality, improving support and issue resolution
- Top Implementation Manager of 2016 award.
Field Trainer /Woman's Health Account Executive
Quest Diagnostic
Chicago
11.2011 - 01.2018
- Trained and coached sales team members for role playing, procedures, and strategies for accomplishing goal attainment
- Partnered with IDN groups, GPO's, and other health centers in presenting Quest portfolio of diagnostic test
- Upselling new launches and existing accounts
- Ranked #2 in 2016 with 2.4 million dollars in annual growth sales
- Placed in-house phlebotomists
- Implemented, developed, and trained new representatives on market access strategy selling processes and procedures.
Nephrology Sales Representative
Amgen/Syneous
Chicago
02.2009 - 11.2011
- Increased Cold-called leads to Nephrologists by 48%
- Established book of business valued at $1.2 million
- Earned highest percentage award over previous year award in December 2010
- New Launches.
Fertility Health Specialists
CVS/Damer And Cartwright Specialty Pharmacy
Chicago
03.2007 - 02.2009
- Coordinated and integrated health care resources for community-based programs
- Developed Cook County Hospital with coding and market access programming and education
- Increased sales volume by 53% in 2006
- Standardized specialty pharmacy access and services with Cancer Treatment Centers of America in Zion Illinois
- Increased overall book of business sales by 54%
- Buy and bill/coding
- Vendor new drug launches.
Nephrology Sales Specialists
Bone care International/Genzyme
St. Louis, MO
02.2005 - 03.2007
- Established 23% territory growth by working with sales leaders and using effective targeting of under-tapped regions
- Initiated and developed pre-launch educational training it's for pre-dialysis patients in academic hospitals and institutions to Nephrologists, nurses, and social workers
- Successfully negotiated contractual sales, buy and bill.
Primary Care Sales Representative
Pfizer Pharmaceutical Company
St. Louis, MO
02.2000 - 02.2005
- Top ranked in region for Viagra sales in Urology, 115% goal attainment
- Ranked #2 in overall sales in 2004
- Rookie of the year
- Developed and coordinated clinic triage strategy which included Lipitor that increased sales by 92%
- Developed and coordinated clinic triage strategy which included pharmacists/P and T committee members.
Education
Bachelor of Science - Public Health
Southern Illinois University
Skills
- Public Speaking
- Sales Training/Development
- Buy/Bill
- Solutions Selling
- Access/reimbursement expert
- Medical Device, Biotech,Pharmaceutical sales experience
- Contractual management
- New Product Launches
- Consultative Selling
- Key Account Management
- Needs Analysis
- Account Retention
- Customer Rapport
- Relationship Selling
- Business Development
Certification
- CHES certified (Certified Health Education Specialists)
Timeline
Key Account Manager
Sonova Group
02.2020 - Current
National Payor Relations Marketing Representative
Dialyze Direct
01.2019 - 02.2020
Sales Implementation Manager
United Health Group, Optum
01.2018 - 02.2019
Field Trainer /Woman's Health Account Executive
Quest Diagnostic
11.2011 - 01.2018
Nephrology Sales Representative
Amgen/Syneous
02.2009 - 11.2011
Fertility Health Specialists
CVS/Damer And Cartwright Specialty Pharmacy
03.2007 - 02.2009
Nephrology Sales Specialists
Bone care International/Genzyme
02.2005 - 03.2007
Primary Care Sales Representative
Pfizer Pharmaceutical Company
02.2000 - 02.2005
Bachelor of Science - Public Health
Southern Illinois University