Summary
Overview
Work History
Education
Skills
Timeline
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Angela Adams

Mobile,US

Summary

Hard work and drive are the keys to success.

Overview

13
13
years of professional experience

Work History

Bartender

The Stables Bar
09.2020 - Current
  • Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment
  • Created new signature cocktails to help promote the bar's brand and boost profits
  • Assisted in the preparation of the dining room for upcoming special events, such as decorating and creating and printing special group menus using soft touch
  • Double-checked ID cards to ensure bar patrons were of legal drinking age
  • Increased bar revenue by25% through the creation and marketing of featured cocktails
  • I'm in charge of taking to-go orders and answering customer calls
  • Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins
  • I'm responsible for keeping the bar area stocked and clean, taking orders, and making drinks while conversing with customers
  • Work well under pressure in a fast-paced environment with lots of distractions and interruptions
  • Work at a cash register
  • Poured and prepared mixed drinks for over120 customers, as well as creating new libations to attract new customers every day

Front Desk Receptionist

South Alabama Jaguars
01.2020 - 01.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Manager

The House Restaurant
01.2018 - 11.2020
  • Used Microsoft to analyze and interpret store trends to aid planning
  • Organized revenue statements, shipment amounts and dates, employee schedules, and sanitation in the workplace
  • Promoted customer loyalty by resolving escalated conflicts to complete satisfaction
  • Improved resource utilization and waste reduction by improving operational planning and business frameworks
  • Was in charge of hiring and training new employees, as well as creating employee schedules
  • Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement
  • Managed

Bartender

Lucky - Irish Pub & Grill
01.2012 - 11.2019

Education

Associate of Science - Nursing

Bishop State Community College
Mobile, AL

BBA - Elementary School Teaching

University of South Alabama
Mobile, AL
01.2014

High School - undefined

Mary G. Montgomery High School
Semmes, AL
01.2011

Skills

  • Classic cocktails
  • Attending multiple customers
  • Sale expertise
  • Dinner service planning
  • Customer service
  • Ordering bar supplies
  • Food preparation
  • Positive attitude
  • Team standards
  • Dining room management
  • Liquor, beer and wine knowledge
  • Responsible alcohol service
  • Beverage preparation
  • Interpersonal skills
  • Group reservations management
  • Performance improvement
  • Fast learner
  • Business Strategy
  • Cash register operation
  • New hire training
  • Reporting and documentation
  • Staff management
  • Basic math
  • Sales expertise
  • Hospitality service expertise

Timeline

Bartender

The Stables Bar
09.2020 - Current

Front Desk Receptionist

South Alabama Jaguars
01.2020 - 01.2021

Manager

The House Restaurant
01.2018 - 11.2020

Bartender

Lucky - Irish Pub & Grill
01.2012 - 11.2019

BBA - Elementary School Teaching

University of South Alabama

High School - undefined

Mary G. Montgomery High School

Associate of Science - Nursing

Bishop State Community College

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Angela Adams