Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ACHEIVEMENTS
Core Strengths
ADDITIONAL RELEVANT EXPERIENCE
Generic

Angela Adamson

Randolph,MA

Summary

Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.

Overview

13
13
years of professional experience

Work History

Senior Administrative Assistant, Global Rare Diseases

CHIESI PHARMACEUTICALS
01.2023 - Current

Thrived as the primary executive Support of four Global Heads for therapeutic areas: Patient Advocacy, Head – Human resources, Commercial Excellence and Public Affairs. Retained by Global Head- Human Resources in 2024 to spearhead the rollout of global & local calendar cross functions project.

  • Back-up administrative support to Global Head – Medical Affairs, Global Head – Strategic Innovation, Global Head – R&D within Rare Disease as required.
  • High volume complex calendar management, domestic & international travel, monthly expense reconciliation within Concur, PO creation and tracking with ad-hoc projects as assigned. with guidelines for review protocols & compliance
  • Responsible for on-boarding of new employees; Organizing new hire orientation, Global Head interviews. Project oversight as assigned by HR Business Partners and HR VP.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Coordinated executive schedules, meetings, and travel arrangements to enhance operational efficiency.

Office Manager, Swim School

BRITISH SWIM SCHOOL
01.2021 - 01.2023

Oversaw and managed the back office of an up-and-coming swim school franchise. Led process improvement initiatives that enhanced workflow efficiency across departments.

  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Trained new staff on office protocols and software applications for seamless integration.

Administrative Coordinator, Health Care Quality/Patient Safety & Ethics

BETH ISRAEL DEACONESS MEDICAL CENTER
01.2017 - 01.2023

Supported the director of Patient Safety, Ethics Support Services team, as well as oversee the administrative tasks for the patient safety and patient relations team.

  • Coordinated office operations, ensuring efficient workflow and communication among departments.
  • Managed scheduling for meetings and events, optimizing calendar use for all staff members.
  • Implemented process improvements that enhanced productivity and reduced administrative errors.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

RL Administrator

RL Administrator, Health Care Quality / Patient Safety
04.2020 - 02.2022

In 2020 was promoted to take on the RL Administrator role for 2 years.

  • Streamlined backup and recovery processes, enhancing overall system stability and availability.
  • Led initiatives for system upgrades, ensuring minimal disruption to business operations.
  • Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
  • Set up and controlled user access levels across databases to protect important data.

Senior Administrative Assistant, Medical Records

PARTNERS HEALTHCARE
01.2013 - 01.2017

Gave executive level administrative support to directors, senior managers of the medical records department expense reporting, calendar management quarterly town hall preparation.

  • Managed executive calendars, ensuring optimal time management and prioritization of tasks.
  • Developed comprehensive reports to support decision-making and strategic planning initiatives.
  • Assisted in the planning and execution of corporate events, enhancing company culture and employee engagement.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Coordinated trainings for new team members, overseeing onboarding details.

Practice Secretary

Practice Secretary, Employee Occupational Health
07.2013 - 03.2015
  • Coordinated daily office operations, ensuring smooth workflow and efficient communication among departments.
  • Managed scheduling and appointments for executives, optimizing calendars to enhance productivity.
  • Maintained filing systems and electronic records, improving accessibility and organization of information.
  • Developed office procedures that streamlined administrative tasks, enhancing overall efficiency.
  • Trained new staff on office protocols and software applications, fostering a collaborative work environment.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Education

Associate of Arts - Health Care Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Hooksett, NH
01.2017

Certificate - Medical Office Administration

BOSTON CAREER INSTITUTE
Brookline, MA
01.2008

No Degree - Hotel and Restaurant Management

NEWBURY COLLEGE
Brookline, MA
01.2005

Skills

  • SharePoint
  • Social Media
  • Google Workspace
  • Project coordination expertise
  • Proficient in Microsoft office
  • Travel coordination
  • High-level multitasking
  • Human resources support
  • Strong organizational skills
  • Meeting planning proficiency
  • Executive support experience
  • Expert time management

Accomplishments

    2020 Recognized by the CMO of (HCQ) department for providing extraordinary service during an extraordinary year.

Timeline

Senior Administrative Assistant, Global Rare Diseases

CHIESI PHARMACEUTICALS
01.2023 - Current

Office Manager, Swim School

BRITISH SWIM SCHOOL
01.2021 - 01.2023

RL Administrator

RL Administrator, Health Care Quality / Patient Safety
04.2020 - 02.2022

Administrative Coordinator, Health Care Quality/Patient Safety & Ethics

BETH ISRAEL DEACONESS MEDICAL CENTER
01.2017 - 01.2023

Practice Secretary

Practice Secretary, Employee Occupational Health
07.2013 - 03.2015

Senior Administrative Assistant, Medical Records

PARTNERS HEALTHCARE
01.2013 - 01.2017

Certificate - Medical Office Administration

BOSTON CAREER INSTITUTE

Associate of Arts - Health Care Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY

No Degree - Hotel and Restaurant Management

NEWBURY COLLEGE

ACHEIVEMENTS

2020 Recognized by the CMO of (HCQ) department for providing extraordinary service during an extraordinary year.

Core Strengths

  • Project Management
  • Office Administration
  • Corporate Travel & Congress/Event Planning
  • Vendor Sourcing/Contract negotiations
  • Budget Accountability
  • Training & Onboarding

ADDITIONAL RELEVANT EXPERIENCE

  • CHILDREN’S HOSPITAL BOSTON, Boston, MA, (2006 – 2013)
  • Ambulatory Service Representative II, Pulmonary 2010-2013
  • Delivered front office support to the department of Pulmonary: scheduled patient appointments and procedures to coordinate with other providers, procedures, or institutions.
  • Entered medical billing codes for proper medical billing.
  • Data Clerk /Food Service, Food Service and Nutrition 2006-2010
  • Responded to patient calls in a high-volume call center.