Angela Adie
Aurora
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals..
enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Trainee
Jewels Osco
11.2022 - 06.2023
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Direct Support Professional
Connections For Care
02.2022 - 06.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands and household chores.
- Managed over 3 patients per day
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Performance Marketing Manager
SITPCI
07.2018 - 12.2018
- Willingness of working in high-performing teams
- Communicate ideas, issues, status, and outcomes with team and managers
- Managed annual budget, analyze performance and devised plans to achieve business goals
- Performed extensive market and customer trends analysis to support decision-making
- Built strong rapport with clients and stakeholders by promptly responding to issues and providing exceptional services
- Supervised staff members assessed performance, evaluated training needs, and devised plans to optimize productivity.
- Increased sales and maximize profit by 20%
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Used Microsoft Word and other software tools to create documents and other communications
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Maintained excellent attendance record, consistently arriving to work on time
- Used coordination and planning skills to achieve results according to schedule
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
High-school diploma -
Pansionnat Des Jeunes Filles D'anyama
Cote D'ivoireBachelor’s degree - Business Administration, Marketing
Minnesota State University of Moorhead
Moorhead, MN05-2022
Skills
- Computer: Advanced Knowledge
- Care plan assessment
- First aid and safety
- Behavioral Management
- Business Development
- Marketing and advertising
- Financial Management
- Strategic planning
- Staff Management
- Project Management
Accomplishments
- Created an accessory line to helps people who bleed who want to embrace their periods by reducing embarrassment and increasing confidence (unlike traditional period products).
Certification
Digital Marketing Certification
Advance google analytics
Analytics academy
Minic pro digital Marketing Simulation
Advertising certification
First Aid/CPR Certified
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Management Trainee
Jewels Osco
11.2022 - 06.2023
Direct Support Professional
Connections For Care
02.2022 - 06.2022
Performance Marketing Manager
SITPCI
07.2018 - 12.2018
High-school diploma -
Pansionnat Des Jeunes Filles D'anyama
Bachelor’s degree - Business Administration, Marketing
Minnesota State University of Moorhead