Angela Afriyie
Albany,New York
Summary
Dedicated candidate looking for a growth-oriented position to leverage knowledge in program development, youth development, and social services; adept at running social services initiatives, developing policies and procedures and assisting with program operations.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Partnership & Alumni Engagement Officer
World Learning-The Experiment
7 2024 - Current
- Lead recent Experiment alumni stewardship efforts while building a pipeline of recent alumni and parents to serve as recruitment ambassadors
- Systems management and leadership in the Salesforce CRM and Marketing Cloud platforms
- Management of temporary recruitment staff when assigned
- Assist in the creation of pre-departure materials, disseminate information to students and parents, and assist students through the visa and other pre-departure processes
- Represent The Experiment at pre-departure orientations in person and online
- Admissions Systems Peer Mentoring: Mentor admissions staff and other colleagues on enrollment systems best practices using the CRM platform (Salesforce) including application development and selection processes from making edits to the review and interview portals to creating reports and dashboards for funders and participant document collection and review
- Work with IT on annual updates to the Salesforce database application systems, running testing and ensuring functioning use without errors
Admissions Officer
World Learning-The Experiment
01.2022 - Current
- Assessed applications according to the eligibility criteria
- Referred prospective students to specific program directors for additional information (when needed)
- Updated and maintained a database of students’ information
- Maintained a thorough understanding of all policies and procedures as laid out in the Youth Exchange Team Handbook and additional policy documents
- Conducted recruitment events both online and in person.
- Collaborated with admissions team to determine optimal processes for reviewing applications
- Increased application numbers by developing and implementing targeted recruitment strategies
Partnership Coordinator
World Learning-The Experiment
1 2024 - 7 2024
- Managed a pool of sponsored students and corresponding events, school visits, parent information sessions within an assigned recruiting territory
- Managed relationships, affiliation agreements (MOUs), and communication with sponsoring organizations and sending schools
- Facilitated new sustainable partnerships with a goal of increasing sponsored student enrollment by one to five percent each year
- Guided enrollment process for sponsored students by using the Constituent Relationship Management (CRM) tool to manage and improve the overall admissions experience of all students, parents and mentoring organization representatives
- Coordinated new sponsorship opportunities with World Learning Philanthropy by actively seeking out new funding to strengthen The Experiment’s partnership programs
- Collaborated with MARCOM on the creation and maintenance of content, marketing materials, and stories to recruit students and showcase program impact
Runaway Homeless Youth Program Counselor
St. Anne Institute
11.2019 - 02.2022
- Completed the intake/admissions process for all potential shelter residents
- Provided supervision of shelter residents, ensuring opportunities to teach and role model during programming
- Built and maintained relationships with law enforcement, schools, health care providers, youth agencies, and any group that may provide services needed by RHY youth
- Implement agency practices including policies, procedures and expectations.
- Delivered engaging workshops on relevant topics, enhancing client understanding of key issues and strategies for success.
- Developed strong rapport with clients, maintaining open communication channels and trust throughout the counseling process.
Street Outreach Program Coordinator
St. Anne Institute
11.2019 - 10.2021
- Provided supervisory support to assigned Street Outreach Program staff
- Provided training to new staff and ongoing training to existing staff
- Provided street or center-based services to at-risk, runaway, homeless and street youth
- Completed the intake/admissions process for all potential street outreach youth
- Established and strengthened linkages with schools, community businesses, community providers, parks, law enforcement, health providers, etc.
- Streamlined processes by creating efficient systems for report generation and communication with stakeholders.
- Managed budgets and resources effectively, maximizing program outcomes and efficiency
Runaway Homeless Youth Case Manager
St. Anne Institute
04.2018 - 07.2019
- Completed the intake/admissions process for all potential shelter residents
- Utilized teaching background to assist youth with school assignments (homework, projects, papers)
- Establish and strengthen linkages with schools, community businesses, community providers, parks, law enforcement, health providers, etc
- Assisted program administrator in supervising staff and implementing RHY department operations
- Used Harm-Reduction, Positive Youth Development and Trauma-Informed Care as the philosophical foundation of interventions and strategies
- Evaluated program effectiveness using data-driven assessments, allowing for continuous improvement of service delivery methods
- Attended community meetings and collaborate with service providers, schools, homeless coalition and services focused on RHY
- Ensured compliance with program/department, agency, state and federal guidelines.
- Connected families to relevant community resources, fostering a network of support that contributed to long-term success
Teacher’s Assistant
St. Anne Institute
05.2017 - 04.2018
- Helped supervise students in class, between classes, during lunch, and on field trips
- Reinforced lessons presented by classroom teacher by reviewing material with students one-on-one or in small groups
- Assisted classroom teacher with recordkeeping, such as tracking attendance and calculating grades
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintain a clean, safe, and fully organized classroom.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment
Education
Master of Science -
University At Albany – State University of New York
Albany05.2018
Bachelor of Arts -
University At Albany – State University of New York
Albany05.2016
Skills
Great verbal and written skills
Partnership Development
Report Writing
Strategic Planning
Community Relations
Team Collaboration
Problem-solving aptitude
Certification
Therapeutic Crisis Intervention
Technologyskills
- Microsoft Office Suite
- Google Classroom
- AWARDS Web Database
- CRM (Salesforce)
- Colleague
- Marketing Cloud
Languages
Twi-Asante Language
Native or Bilingual
Timeline
Admissions Officer
World Learning-The Experiment
01.2022 - Current
Runaway Homeless Youth Program Counselor
St. Anne Institute
11.2019 - 02.2022
Street Outreach Program Coordinator
St. Anne Institute
11.2019 - 10.2021
Runaway Homeless Youth Case Manager
St. Anne Institute
04.2018 - 07.2019
Teacher’s Assistant
St. Anne Institute
05.2017 - 04.2018
Partnership & Alumni Engagement Officer
World Learning-The Experiment
7 2024 - Current
Partnership Coordinator
World Learning-The Experiment
1 2024 - 7 2024
Master of Science -
University At Albany – State University of New York
Bachelor of Arts -
University At Albany – State University of New York