Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Barista
T&S Espresso
04.2024 - Current
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cleaned counters, machines, and utensils.
Controlled line and crowd with quick, efficient service.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Shift Manager
Abe's Capanna's Food Trcuk
04.2022 - 09.2024
Maintained knowledge of menu items and provided recommendations to customers
Supervised employees and oversaw quality compliance with company standards for food and services.
Cooperated with coworkers to improve customer experience and manage storefront.
Prepared and cooked food items according to customer orders and company standards
Worked collaboratively with team members to ensure smooth and timely service
Kept employees operating productively and working on task to meet business and customer needs.
Cashier/Cook
Gyro Power Food Truck
04.2022 - 06.2024
Operated cash register, handling cash and credit card transactions accurately and efficiently
Maintained cleanliness and organization of the kitchen and dining area
Provided excellent customer service, addressing any concerns or questions promptly
Multitasked effectively, balancing cashier and cooking responsibilities during busy periods.
General Manager
Hyroot Organics
03.2017 - 01.2023
Maintained knowledge of current cannabis laws and regulations to ensure compliance
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee evaluations, and contract details.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Developed and implemented strategies to increase sales and profitability.
Managed a team of 6 employees in day to day operations to maintain quality service to customers and a cohesive work environment.