Angela Alale
Long Beach,CA
Summary
Dynamic and detail-oriented Project Coordinator and Sales Professional with a proven track record at companies like Optum, enhancing productivity and boosting sales by up to 25%. Expert in project management and relationship building, excel in high-stakes environments, leveraging critical thinking and team leadership to exceed goals. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Skilled in Adobe applications and adept at fostering team collaboration for peak performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Coordinator
Optum
05.2019 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- · Assign and manage workload and provide coaching for up to 7 employees.
- · Assist with overseeing the functions, training, and daily reporting of colleagues responsible for creating and releasing medical record and attestation requests across all contracts in open audits.
Life Insurance Agent
Ohio National Financial Services
05.2018 - 05.2019
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- · Shared and tested various marketing and recruiting ideas and persuaded future agents to come on board.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 25%.
Business Class Sales Coordinator
Spectrum Business
02.2010 - 06.2018
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Supported 50 sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Business Class Offline Sales Coordinator
Verizon Wireless
06.2006 - 04.2009
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Some College - Marketing
University of Arkansas At Little Rock
Little Rock, ARSkills
- Problem-solving
- Time management
- Detail-oriented
- Flexible and adaptable
- Attention to detail
- Critical thinking
- Team leadership
- Data collection
- Research
- Sales and marketing
- Search engine optimization
- Digital Marketing
- Customer management
- Copywriting
- Project management
Accomplishments
- Supervised team of 7 staff members.
- Documented and resolved RADV tool proformance issues which led to Timely completion of project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Digital Marketing Certification - The Digital Marketing School - January 2024
- Rethink Social Media - Rethink Academy - December 2022
- Understanding Buyer Psychology - Cardone University - May 2024
- Sales Fundamentals - Cardone University - May 2024
- Certified Business Consulting - USIDHR - September 2021
Languages
Spanish
Elementary
Awards
Optum Outreach Operations Quarterly Award - April 2021
10 Optum Bravo Awards - 2021 - 2024
Timeline
Project Coordinator
Optum
05.2019 - Current
Life Insurance Agent
Ohio National Financial Services
05.2018 - 05.2019
Business Class Sales Coordinator
Spectrum Business
02.2010 - 06.2018
Business Class Offline Sales Coordinator
Verizon Wireless
06.2006 - 04.2009
Some College - Marketing
University of Arkansas At Little Rock