Angela Alba
Casey's
Omaha,NE
10
years of professional experience
Dynamic professional with extensive experience in retail management. Skilled in coordinating daily operations, training teams, and optimizing inventory levels. Committed to fostering a collaborative work environment that enhances customer satisfaction and operational efficiency.
Work History
Center Store Manager
1 Year 10 Months- Managed daily operations of center store, ensuring efficient inventory management and product availability.
- Trained and supervised team members, fostering a collaborative and high-performance work environment.
- Implemented merchandising strategies to enhance product visibility and drive customer engagement.
- Ensured compliance with safety regulations and company policies, promoting a safe shopping experience for customers.
- Coordinated daily operations to ensure smooth workflow and optimal customer service.
- Monitored inventory levels, implemented stock replenishment strategies to optimize product availability.
- Managed inventory control, cash control, and store opening and closing procedures.
Personal Shopper
2 Years 9 Months- Executed personalized shopping experiences by understanding customer preferences and needs.
- Coordinated product selection and delivery logistics to ensure timely fulfillment of orders.
- Maintained high accuracy in order picking, reducing errors and enhancing customer satisfaction.
- Developed strong relationships with clients to drive repeat business and loyalty.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Store Manager
5 Years 11 Months- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised staff to enhance customer service and maintain operational efficiency.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Education
High School Diploma
Skills
Shelf stocking
Operational efficiency
Employee training
Workload management
Merchandising strategies
Customer service
Time management
Problem-solving
Attention to detail
Multitasking
Reliability
Organizational skills
Timeline
Center Store Manager
Casey's
07.2024 - 05.2026Read More
Personal Shopper
Shipt, Instacart, DoorDash
10.2021 - 07.2024Read More
Store Manager
Dollar Tree
04.2016 - 03.2022Read More
Papillion-LaVista Senior High School
High School Diploma
Read More