Angela Allemand
Moss Point,MS
Summary
Proven Office Manager with a track record of meticulous financial record-keeping and exceptional customer service at Ernest Manning Construction Co. Demonstrates strong organizational skills and payroll processing expertise. Excelled in office administration, significantly enhancing team efficiency. Known for outstanding administrative support and effective communication, contributing to seamless operations.
Overview
27
27
years of professional experience
Work History
Office Manager
Ernest Manning Construction Co.
12.2005 - 09.2024
- Maintained accurate financial records with meticulous organization and attention to detail.
- Handled customer inquiries professionally while providing exceptional service that exceeded expectations.
- Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.
- Managed and organized functions and oversaw daily operations of office with 25 employees.
- Collaborated with human resources on recruiting efforts, conducting interviews, and onboarding new hires.
- Accomplished multiple tasks within established timeframes.
- Maintained confidentiality of employee records and payroll information.
- Calculated payroll deductions by accurately using Sage 50 Accounting and processed payroll to meet preset requirements.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Processed payroll garnishments such as tax liens and child support.
- Submitted reports on payroll activities.
- Reconciled bank statements regularly to track incoming payments accurately and expedited deposit posting.
- Utilized various software programs to process customer payments and invoicing.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Outdoor Power Equipment Specialist
Lowe's
08.2005 - 12.2005
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently in sales and parts.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Parts Counter Sales Person
Pierce Sales
05.1999 - 08.2005
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Warmly welcomed customers upon approaching counter and placing orders.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items. Placed parts orders, as needed.
- Assisted customers in finding appropriate parts promptly.
- Tracked parts use and charged items to customer accounts for billing.
- Issued parts to technicians to complete customers' repairs.
Office Assistant Intern
East Central High School
08.1997 - 05.1999
- Developed correspondence letters, memos, and emails.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
- Enhanced communication within the office by acting as a liaison between departments and team members.
Education
High School Diploma -
East Central High School
Hurley, MS 05-1999
Skills
- Office management/administration
- Administrative support
- Customer service
- Organizational skills
- Accounts payables/receivables
- Invoice processing
- Audits: insurance, payroll, invoicing
- Payroll tax filing
- Data entry, including Chevron Refinery billing using PassPort, Ariba, GEP
- Payroll processing, using Sage 50 Accounting
- Microsoft Excel & Word
Timeline
Office Manager
Ernest Manning Construction Co.
12.2005 - 09.2024
Outdoor Power Equipment Specialist
Lowe's
08.2005 - 12.2005
Parts Counter Sales Person
Pierce Sales
05.1999 - 08.2005
Office Assistant Intern
East Central High School
08.1997 - 05.1999
High School Diploma -
East Central High School
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