ANGELA ALLEN
Troy,OH
Summary
Competent Credit Analyst bringing a wealth of experience in analyzing documentation to determine the level of risk involved. I offer excellent time management and interpersonal skills and a desire to work for a company to motivate and grow that is highly sought.
Overview
19
19
years of professional experience
Work History
Credit Analyst
Illinois Tool Works Inc
03.2017 - Current
- I placed customer accounts on hold due to past due payments
- Made decisions and recommendations about extending lines of credit
- I controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment
- I served customers in a friendly, efficient manner following outlined steps of service
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- I offer friendly and efficient service to all customers, handling challenging situations with ease
Credit Analyst
11th Hour Staffing Inc
09.2016 - 03.2017
- I minimized accounts receivable collections and reconciled customer billings and statements
- I conducted a financial review of customer lines of credit by assessing company financials and initiating credit application reviews
Mail Carrier
United States Postal Service
11.2015 - 05.2016
- I directly interacted with customers to deliver mail, packages and ordered goods
- Communicated customer complaints, requests and feedback to company management
- Greeted customers and answered mail questions pick up times, postal regulations and delivery costs
Office Administrator
Printgraphics
08.2005 - 10.2015
- I teamed up with leaders across all departments to meet deadlines and establish a culture of cross-functional collaboration
- I interacted with customers by phone, email or in-person to provide information
- Achieved and maintained maximum client satisfaction and retention by managing project deliverable accuracy and alignment with specifications
- Kept detailed records of supplies and office equipment used to budget and make orders for new supplies
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
- Billing of invoices, enter accounts payables and helped with Month-End closing
Education
Bachelor of Business and Project Management -
Liberty University
Lynchburg, VA08.2019
Associate of Business - Medical Office
Edison State Community College
Piqua, OH05.2012
Paralegal & Mental Health -
Sinclair Community College
Dayton, OH04.2004
Skills
- Teamwork
- Credit decisions
- High-risk account reviews
- Self-motivated professional
- Accounting
- Problem Solving
- MS Office
- JD Edwards
- D365
- Certiflex accounting
- Assertive
- Resilient
- Relationship Building
Timeline
Credit Analyst
Illinois Tool Works Inc
03.2017 - Current
Credit Analyst
11th Hour Staffing Inc
09.2016 - 03.2017
Mail Carrier
United States Postal Service
11.2015 - 05.2016
Office Administrator
Printgraphics
08.2005 - 10.2015
Associate of Business - Medical Office
Edison State Community College
Paralegal & Mental Health -
Sinclair Community College
Bachelor of Business and Project Management -
Liberty University
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