Angela Allen
Durham,NC
Summary
Knowledgeable multi unit manager with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resources available to help increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges.
Overview
16
16
years of professional experience
Work History
General Manager
GPM Investments
Cary, NC
06.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Holding District Manager
Family Dollar
Durham, NC
09.2023 - 02.2024
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Coached, developed and motivated team to achieve revenue goals.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Mentored team members by demonstrating best practices for sales and customer service.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
General Manager
Family Dollar
Durham, NC
09.2017 - 09.2023
- Family Dollar stores 12031, 772, 225
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors
- team building
- training and development of staff
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Assistant Manager
Whale's gas station
Raleigh, NC
08.2015 - 12.2017
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Trained new employees to meet job requirements.
- Supervised daily operations including scheduling shifts, assigning duties.
General Manager
Circle K Convenience Store
Cary, NC
01.2010 - 08.2015
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- ordering new merchandise to keep quantities well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Wake Technical Community College
Raleigh, NC08.2010
Skills
- Workflow Planning
- Employee Training and Development
- Team Building
- Schedule Management
- P&L Management
- Sales
- Team Player
- Communication Skills
- Inventory Control
- Staff-Retention
- Leader
- Employee Scheduling
- Time Management
Accomplishments
- Model store trainer
- District lead
- District manger hipo graduate
Timeline
General Manager
GPM Investments
06.2024 - Current
Holding District Manager
Family Dollar
09.2023 - 02.2024
General Manager
Family Dollar
09.2017 - 09.2023
Assistant Manager
Whale's gas station
08.2015 - 12.2017
General Manager
Circle K Convenience Store
01.2010 - 08.2015
High School Diploma -
Wake Technical Community College