Angela Allred

Office Manager

Integrity Restoration & Remodeling Contractors, LLC

11.2007 - 01.2025

Responsible for overseeing daily operations of the office and field operations.
Accounting, accounts payable, accounts receivables, office budgets, purchase orders, and specialized accounts.
QuickBooks, Human Resources, manager and point of contact of many accounts dealing with running the specialized business.
Negotiated and executed contracts on behalf of department.
Coached and supervised employees through day-to-day work and complex problems.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Reconciled end-of-day reports to determine accurate billing and payment processing.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed detailed plans based on broad guidance and direction.
Managed schedules and project time lines.
Managed multiple tasks and met time-sensitive deadlines.
Responded to inquiries from callers seeking information. Both inbound and outbound calls.
Oversaw marketing, PR and location-specific promotions.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Promoted team productivity by keeping supplies organized and well-stocked.
Filed paperwork and organized computer-based information.
Took notes and dictation at meetings.
Upheld strict timetables by maintaining accurate, balanced calendars.