Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Ammann

Colorado Springs,CO

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Manager

Little Caesars Pizza
Colorado Springs, CO
10.2024 - Current
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Established customer service standards and monitored staff compliance.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.

Petshotel Leader

PetSmart
Tysons Corner, VA
09.2013 - 07.2024
  • Managed onboarding, skill development initiatives, and team advancement.
  • Direct daily tasks, maintaining high standards of sanitation and animal welfare.
  • Cross-trained to handle retail opening and closing duties. Preformed till reconciliation and safe handling procedures. Assisted with Stocking, deliveries, and product management.
  • Recognized signs of illness or distress among boarders, reported any issues immediately, and acted accordingly.
  • Supervised material procurement and related expenses.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Trained new employees on company policies, procedures, and job responsibilities.

Overnight Shift Supervisor

Sheetz
Haymarket, VA
11.2010 - 12.2015
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Developed and maintained positive relationships with customers and vendors.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.

Education

High School Diploma -

Battlefield High School
Haymarket

Skills

  • Customer service
  • Inventory management
  • Employee training
  • Sales optimization
  • Staff supervision
  • Cash handling
  • Hospitality
  • Team development
  • Safety compliance
  • Loss prevention procedures
  • Store opening and closing
  • Retail merchandise quality standards

Certification

  • Serve safe certification
  • Approachable Leadership Course
  • Course on Effective Leadership: This course introduced different leadership styles and how to adapt them to influence others and create an engaging team environment

Timeline

Store Manager

Little Caesars Pizza
10.2024 - Current

Petshotel Leader

PetSmart
09.2013 - 07.2024

Overnight Shift Supervisor

Sheetz
11.2010 - 12.2015

High School Diploma -

Battlefield High School

Similar Profiles

CREATE PROFILE
Angela Ammann