Angela Anderson
Carnegie,OK
Summary
Accomplished Director at Kiowa Tribe Victim Services Department, adept in strategic planning and people management, significantly enhanced team performance and operational efficiency. Leveraged verbal and written communication skills to foster a culture of continuous improvement, achieving notable success in professional growth and employee empowerment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director
Kiowa Tribe Victim Services Department
2023.03 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Court Clerk
Department of Interior- Bureau of Indian Affairs
2010.03 - 2023.02
- Provided assistance to attorneys and court personnel in courtroom
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court orders and judgments for signature.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Prepared comprehensive reports detailing court activities for submission to higher authorities as required.
- Collected court fees and fines and recorded amounts collected in [Software].
- Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
- Compiled and maintained accurate court records, ensuring integrity of legal proceedings.
- Reduced document retrieval times with organized filing system, enhancing response times to legal inquiries.
- Performed routine data entry or document management.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Police Dispatcher
Department of Interior- Bureau of Indian Affairs
2005.10 - 2010.03
- Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
- Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Enhanced response times by efficiently prioritizing and dispatching emergency calls.
- Participated in community outreach programs to educate the public on proper usage of emergency services and non-emergency reporting options available within the department.
Police Officer
Carnegie Police Department
2002.03 - 2005.12
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
Education
Early Childhood Education
Redlands Community College
El Reno, OK12.2025
National Tribal Trial College
University of Wisconsin - Madison
Madison, WI07.2024
Victim's Assistance
University of Central Oklahoma
Edmond, OK06.2023
Tribal Law 1
Oklahoma City University
Oklahoma City, OK11.2021
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Accomplishments
Currently Serving on the Board of Directors as the Region 1 Representative for the Native Alliance Against Violence Oklahoma's only Tribal Coalition
Affiliations
- Native Alliance Against Violence
- Southern Plains Child Protection Team
Certification
Certified Tribal Court Legal Advocate
Certified Facilitator for Addressing Family Violence and Abuse
Tribal Law 1 Certification
Violence Prevention and Awareness
Oklahoma Victims Assistance Academy
Timeline
Director
Kiowa Tribe Victim Services Department
2023.03 - Current
Court Clerk
Department of Interior- Bureau of Indian Affairs
2010.03 - 2023.02
Police Dispatcher
Department of Interior- Bureau of Indian Affairs
2005.10 - 2010.03
Police Officer
Carnegie Police Department
2002.03 - 2005.12
Early Childhood Education
Redlands Community College
National Tribal Trial College
University of Wisconsin - Madison
Victim's Assistance
University of Central Oklahoma
Tribal Law 1
Oklahoma City University
Certified Tribal Court Legal Advocate
Certified Facilitator for Addressing Family Violence and Abuse
Tribal Law 1 Certification
Violence Prevention and Awareness
Oklahoma Victims Assistance Academy
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