Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Anderson

Wesy Valley ,Utah

Summary

Dynamic Assistant Deli Manager with a proven track record at Smiths Food and Drug, enhancing customer satisfaction and increasing sales through expert merchandising and superior food safety compliance. Skilled in inventory management and employee supervision, I excel in fostering teamwork and collaboration, achieving a notable sales increase.

Overview

29
29
years of professional experience

Work History

Asistant Deli Manager

Smiths Food And Drug
06.2023 - Current
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
  • Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
  • Streamlined deli operations by implementing efficient inventory management processes.
  • Implemented cost-saving measures through waste reduction initiatives and improved purchasing practices.
  • Regularly assessed employee performance levels and provided constructive feedback to promote continuous improvement within the team.
  • Developed creative solutions to minimize shrinkage rates while still maintaining optimal freshness standards for all products offered in the deli area.
  • Increased sales Number% through suggestive selling of promotional items.
  • Built strong relationships with vendors, negotiating favorable pricing for high-quality products.
  • Inventoried food products and associated materials on weekly basis.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Bakery Clerk/ Cashier

WinCo Foods
06.2022 - 06.2023
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Fresh Food Manager

Maverik Adventure's First Stop
03.2006 - 03.2022
  • Maintained compliance with health code standards.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Trained and led team of Number department team members.
  • Trained and mentored new employees on proper handling techniques and company procedures, resulting in improved team performance.
  • Handled escalated customer concerns promptly, resulting in improved client retention rates.
  • Maintained a clean, safe, and sanitary work environment according to health department guidelines.
  • Managed ordering process to optimize stock levels and reduce out-of-stock situations.

General Manager

Pizza Hut
04.1995 - 02.2006
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

Education

Diploma - General

Granite Alternstive School
4700s Redwood Rd
06.1983

Skills

  • Customer Service
  • Communication abilities
  • Customer Engagement
  • Food Preparation
  • Employee Supervision
  • Food Safety Compliance
  • Task Delegation
  • Inventory Management
  • Scheduling Coordination
  • Waste Reduction
  • Product Rotation
  • Supply Ordering
  • Employee Coaching
  • Staff Training
  • Cost controls
  • Ordering Supplies
  • Cost Reductions
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliable and Responsible
  • Time Management
  • Multitasking

Timeline

Asistant Deli Manager

Smiths Food And Drug
06.2023 - Current

Bakery Clerk/ Cashier

WinCo Foods
06.2022 - 06.2023

Fresh Food Manager

Maverik Adventure's First Stop
03.2006 - 03.2022

General Manager

Pizza Hut
04.1995 - 02.2006

Diploma - General

Granite Alternstive School
Angela Anderson