Angela (Angie) Pappas

• Worked with underwriters to fix application problems and resolve issues.
• Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
• Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
• Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
• Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
• Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.

Process the file.

Credit reports

LPA

Disclosures

Contract received:

Ordered Appraisal, Flood, Title Commitment, Transcripts.

Verify-VOE, VOD, VOR, and VOM

File to Underwritet

• Demonstrated expertise in various loan products, offering tailored solutions to meet clients'' unique needs.
• Facilitated seamless transitions from application submission to final approval stages with keen attention to detail throughout the process.
• Enhanced customer satisfaction by providing timely and accurate updates on loan applications.
• Ensured compliance with federal and state regulations by conducting thorough reviews of loan documents.
• Provided exceptional customer service by addressing borrower concerns promptly and professionally.
• Improved team productivity through effective communication and collaboration among colleagues.

Process the file

Credit Report

LPA

Disclosures

Contract-Order appraisal, flood, title commitment, transcripts

Verify-VOD, VOE, VOM, VOR

Loan Setup-Closing

Issue checks

Loan tickets

Book loan

Setup escrows

Secondary Market

Note (overnight to Freddie Mac)

Receive payoffs from Freddie Mac

Payoff loan

Mortgage Release

Upload file to investor

Final documents-Assignment, Mortgage, Title Policy