Summary
Overview
Work History
Education
Skills
Certification
Professional Development And Achievements
References
Timeline
Generic
Angela Anthony

Angela Anthony

Tavares,FL

Summary

Dynamic Transportation Supervisor with extensive experience at LYNX Transportation, excelling in safety compliance and employee development. Proven track record in optimizing route efficiency and enhancing service reliability. Skilled in crisis management and data analysis, successfully leading teams to improve operational workflows and achieve high passenger satisfaction.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Transportation Supervisor

LYNX Transportation
Orlando, FL
06.2022 - Current
  • Oversee daily transportation operations for a large metropolitan transit system, ensuring strict adherence to DOT regulations, safety standards, and internal company policies.
  • Conduct routine safety audits, verify driver certifications, and maintain regulatory documentation for over 100 drivers and vehicles.
  • Develop and manage preventative maintenance schedules in coordination with fleet services; monitor vehicle health, track repairs, and minimize service downtime.
  • Lead investigations and resolution of customer service concerns, maintaining high standards of service reliability and passenger satisfaction.
  • Utilize Trapeze scheduling software to optimize route efficiency, analyze operational data, and generate performance reports.
  • Collaborate with cross-functional teams to improve operational workflows and implement cost-saving measures.

CDL Instructor

Orange County Public Schools – Transportation Services
Orlando, FL
12.2008 - Current
  • Provide comprehensive classroom and behind-the-wheel instruction for school bus operator candidates pursuing CDL licensure.
  • Prepare training materials and design curriculum based on Florida Department of Education and DMV requirements for school bus driver certification.
  • Maintain close communication with DMV officials to stay updated on testing standards and regulatory changes.
  • Participate in regular professional development sessions to ensure instructional methods remain current and effective.

Area Manager, Transportation Department

Orange County Public Schools
Orlando, FL
09.2015 - 06.2022
  • Directed transportation services for 15 school sites, overseeing logistics, compliance, and scheduling for a workforce of 84+ drivers, monitors, and support staff.
  • Spearheaded emergency response coordination, including weather-related events and critical transportation incidents, ensuring student and staff safety.
  • Led the implementation of district-wide COVID-19 transportation safety protocols, including vehicle sanitation, PPE distribution, and social distancing compliance.
  • Conducted employee performance evaluations, organized professional development workshops, and led strategic planning initiatives to enhance route efficiency.
  • Acted as primary liaison for law enforcement, school administrators, and parents, addressing incidents and fostering transparent communication regarding student transportation.
  • Successfully turned around underperforming teams through targeted coaching, mentoring, and operational restructuring.

CDL Examiner

Orange County Public Schools – Transportation Services
Orlando, FL
12.2010 - 06.2022
  • Conducted official CDL road and skills examinations in accordance with Florida DMV regulations and state testing guidelines.
  • Maintained accurate records of testing procedures, scoring results, and compliance audits to support quality control and licensing integrity.
  • Delivered instructional support and road training to CDL candidates, ensuring a thorough understanding of safety protocols and driving techniques.
  • Assisted in covering routes during staffing shortages, maintaining consistent transportation services district-wide.

Training Representative

Orange County Public Schools – Transportation Services
Orlando, FL
09.2015 - 11.2021
  • Designed and implemented comprehensive training programs for new hires, including modules on Crisis Prevention Intervention (CPI), anti-bullying, and student behavioral support.
  • Coordinated monthly physical dexterity assessments to ensure compliance with fitness-for-duty standards for drivers and bus monitors.
  • Partnered with Exceptional Student Education (ESE) departments to tailor training for drivers working with special-needs populations.
  • Collaborated with IEP teams to develop individualized safety and transport plans for students requiring special accommodations.
  • Performed on-the-road evaluations and provided remedial training to address deficiencies and promote continuous improvement.

Bus Operator

Orange County Public Schools
Orlando, FL
07.2001 - 12.2008
  • Safely transported students, including those with disabilities and medical conditions, while following strict safety and behavior management protocols.
  • Performed daily pre-trip and post-trip inspections, reported mechanical issues promptly, and ensured vehicle compliance with safety standards.
  • Worked collaboratively with bus attendants to manage student behavior, provide physical assistance, and support individualized transport plans.
  • Maintained timely communication with dispatch and responded effectively to route changes, delays, or emergencies.

Education

Masters of Business Administration -

Seminole State College of Florida
Sanford, FL
07.2026

Bachelor of Arts - Business

Seminole State College of Florida
Sanford, FL
12.2024

Associate of Arts - Education

Seminole State College of Florida
Sanford, FL
09.2015

Skills

  • Transportation Logistics & Operations
  • Employee Development & Mentorship
  • Crisis Management & De-escalation
  • Route Optimization & Scheduling
  • Safety & Compliance (DOT, FDOT, CDC, FDOE)
  • CDL Licensing & Road Testing
  • Public Speaking & Presentations
  • Strategic Planning & Leadership
  • Conflict Resolution
  • Data Analysis & Reporting (Trapeze, IndustrySafe)
  • Transportation management
  • Project management
  • Customer service
  • Safety compliance
  • Employee training
  • Curriculum development

Certification

  • Certified Crisis Prevention Intervention (CPI)
  • Certified CDL Examiner
  • Certified Train-the-Trainer
  • Certified TSI Instructor
  • Certified Smith System Instructor
  • Certified in Reasonable Suspicion Training
  • Certified BLS (Basic Life Support)
  • Florida Department of Transportation (FDOT) Training
  • Diversity, Equity, and Inclusion in the Workplace Certificate
  • Disability Etiquette for Transit Operators
  • De-escalation Techniques for Transit Operators
  • Rule 14-90, Florida Administrative Code

Professional Development And Achievements

  • Emerging Leaders Academy, Orange County Public Schools, 01/01/15
  • CEUs: Project Confronting Workplace
  • Certificate: How to Communicate with Tact
  • Workshop: Managing Emotions Under Pressure
  • Speaker for ESE-related transportation training sessions and conferences
  • Contributor to annual Fall Conference training program for OCPS Transportation Services

References

References available upon request.

Timeline

Transportation Supervisor

LYNX Transportation
06.2022 - Current

Area Manager, Transportation Department

Orange County Public Schools
09.2015 - 06.2022

Training Representative

Orange County Public Schools – Transportation Services
09.2015 - 11.2021

CDL Examiner

Orange County Public Schools – Transportation Services
12.2010 - 06.2022

CDL Instructor

Orange County Public Schools – Transportation Services
12.2008 - Current

Bus Operator

Orange County Public Schools
07.2001 - 12.2008

Masters of Business Administration -

Seminole State College of Florida

Bachelor of Arts - Business

Seminole State College of Florida

Associate of Arts - Education

Seminole State College of Florida

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