Angela Arbaugh
Marietta,OH
Summary
Adept at navigating complex IRS communications and corporate tax preparation, I leveraged my expertise at H & R Block Tax Services to enhance compliance and optimize tax benefits for clients. My strong problem-solving abilities and proficiency in bookkeeping underscore my ability to deliver results with precision and confidence.
Overview
14
14
years of professional experience
Work History
Tax Preparer
H & R Block Tax Services
MARIETTA , OHIO
01.2021 - Current
- Calculated quarterly estimated tax payments for self-employed clients and small businesses.
- Produced US and state income, gift tax, and estate tax returns for individuals.
- Worked closely with other departments within the company to ensure accuracy of data entry into system databases.
- Educated clients on the implications of tax laws and their financial decisions.
- Computed taxes owed or overpaid for clients.
- Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
- Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.
- Assisted customers with any questions they had about their taxes or filing status.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
- Maintained accurate records of all client transactions and filings.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
- Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
- Conducted client interviews to gather necessary documentation and information for tax preparation.
- Used tax form instructions and tables to complete tax forms.
- Organized paperwork for efficient review by senior staff members.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Consulted tax law handbooks or bulletins to determine procedures for preparation of atypical returns.
- Identified potential deductions to minimize clients' tax liabilities.
- Compiled data from clients to accurately complete tax forms.
- Furnished taxpayers with sufficient information and advice to verify correct tax form completion.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Reconciled bank statements and financial documents to ensure accurate tax reporting.
Airport Ramp Agent
MID-OHIO VALLEY AIRPORT
Williamston, WV
03.2023 - 01.2025
- Managed baggage sorting and routing to correct flights and baggage claim areas.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Coordinated between ground personnel and crew members during ramp operations.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Checked fuel levels of planes before take off.
- Conducted weight and balance calculations to ensure aircraft safety.
- Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Followed strict security protocols while handling hazardous materials.
- Updated and maintained accurate records of baggage and cargo handling activities.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used digital database to keep records of units and stock moved.
- Assisted passengers with special needs or requests regarding their baggage.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Office Assistant
Marietta Memorial Hospital
MARIETTA, OHIO
06.2021 - 05.2024
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Managed medical records using an electronic health record system.
- Interviewed patients to complete case histories and intake forms.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Maintained a clean work environment by adhering to infection control protocols.
- Scheduled and confirmed patient appointments and consultations.
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled appointments for patients via phone and in person.
- Prepared patient charts prior to each appointment.
- Arranged hospital admissions for patients as required.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collected payments from patients for services rendered.
- Verified insurance coverage for each patient visit.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Registered patients and scheduled appointments.
SHIPPING AND RECEVING
Thermo Fisher
MARIETTA, OHIO
09.2010 - 03.2020
- Implemented strategies for improving efficiency throughout the shipping process.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Updated relevant databases with information concerning orders received or shipped out each day.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Implemented bar coding system to identify location and quantities of requested items.
- Prepared inventory for shipment by attaching tags and labels.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Trained new staff members in proper packing techniques for fragile items.
- Organized storage areas within the warehouse for easy access to products when needed.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted testing of software and systems to ensure quality and reliability.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
FORT FRYE HIGH SCHOOL
Beverly01-1993
High School Diploma - WELDING AND AUTO BODY
WASHINGTON COUNTY CAREER CENTER
MARIETTA OHIO01-1993
Skills
- Direct IRS filing
- Income documentation
- Estate closings assistance
- Corporate tax preparation
- IRS communication
- Tax reporting
- Bookkeeping
- Individual returns preparation
Timeline
Airport Ramp Agent
MID-OHIO VALLEY AIRPORT
03.2023 - 01.2025
Medical Office Assistant
Marietta Memorial Hospital
06.2021 - 05.2024
Tax Preparer
H & R Block Tax Services
01.2021 - Current
SHIPPING AND RECEVING
Thermo Fisher
09.2010 - 03.2020
High School Diploma -
FORT FRYE HIGH SCHOOL
High School Diploma - WELDING AND AUTO BODY
WASHINGTON COUNTY CAREER CENTER